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Here Comes The Bridesmaid - New York, NY - Reviews page 1 - Judysbook

Here Comes The Bridesmaid

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238 W 14th St
New York, NY 10011
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(212) 647-9686
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Main categories:

Women's Clothing

Related categories:

Retail Shopping , Apparel

Reviews

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( 9 )

Best

There seem to be a lot of strong opinions about this shop - I guess you either love it, or you hate it. Personally, I liked that you could see all of the dresses in front of you, ...

Worst

Great selection of dresses but all my directions related to delivery and shipment were ignored causing additional stress, time, money - one big headache! Can't get simple straigh...

Very Poor Service 8/3/2010

You take your chances ordering a dress from this store. They offer no guarantees and do not have a seamstress on site. I ordered my dress and was measured and when the dress arrived I was literally swimming in it. I suspected the wrong size was being ordered when the order was placed and voiced my concern but I trusted the professional that ordered my dress. Now I am stuck with $150+ worth of alterations and not even an apology form Here Comes the Bridemaid. I suggest going to a full service place that stands behind their service instead of this warehouse. Pros: Large selection Cons: No seamstress on site, poor measurement, poor customer servi more

Excellent Little Shop 5/10/2010

There seem to be a lot of strong opinions about this shop - I guess you either love it, or you hate it. Personally, I liked that you could see all of the dresses in front of you, no one was pushing us to buy, and they were very accomodating with their appointments.\r \r All the dresses are arranged by designer, with the names shown clearly on top, and the prices visible (Although that's just the suggested retail price).\r \r Best of all was their prices, which were far lower than anyone else I saw - they agreed to match the prices they had on their website, which by the way is ""Bridesmaids""\r \r I ended up buying 3 Dessy dresses - and although I have yet to receive them, I only have good things to say about this shop. Pros: Great selection, friendly and Super Value!! Cons: A bit small and sometimes crowded more

Low Class Trash 4/27/2010

I was totally underwhelmed by my experiences with the Here Comes the Bridesmaids staff. Not only is their showroom reminiscent of a sample sale, but their layout cannot accommodate more than a handful of people at a time comfortably. The dresses are poorly displayed, a designer would probably faint at the sight of their creations stuffed haphazardly on meager metal racks. Additionally and more importantly however, they do not do a good job of measuring. They ordered me a dress that is at least two sizes too large, even after I called and asked them to adjust the size and now I am stuck having to pay damn near the cost of the dress to have it resized. I am also fearful of losing the shape of the dress in the alterations. When I called and told them of this they did nothing to accommodate my problems, but recommend their seamstress. And of course they take no responsibility should there be a problem with the dress post alterations. . .the obvious problem with shops that outsource their alterations. Oh and I should also mention the fact that getting a human on the telephone is nearly impossible, since they have a automated service where you must leave a message and a prayer that your call be returned. Overall, based on selection, presentation, service and skill with regard to measurements as well as recommendations based on measurements this place should be forced out of business. Pros: Location Cons: Messy, irresponsible, poor measurements more

Teriffic Experience!!! 9/3/2009

I just purchased 4 Dessy dresses from them and I have nothing but good things to say. My appointments were unrushed and the ladies were very helpful - not to mention the wide selection. Pros: NIce Selection, Great Service, Convenient Location Cons: They don't do alterations. more

Not Recommended 6/29/2009

I'm a bridesmaid and recently picked up my dress - I went w/the size the woman measuring me told me I was, assuming she knew what she was talking about. The dress completely doesn't fit and bc there are no refunds/exchanges, I'm s$%t out of luck. A more accurate measuring process, or employees who are more knowledgeable would really be helpful more

Terrible Service and incompetent workers 6/23/2009

I had 5 bridedsmaids and 1 jr maid and I never got a call to say my dress had come in. They had been there 5 days by the time I called. One of my maids dress had a broken zipper (not their fault) but they order a replacement that supposed to come in a weeks time and dispite my calls they never tried to get to the bottom of where the replacement dress was. I finally get irrate for someone to go over the the manufacturer and pick up the dress. Why could they do that from the beginning. Didnt get the dress until 4 days before my wedding when we should have had it a month before. I do not recommend at all!!!!!!! Cons: service, professionalism more

Very Helpful 2/3/2009

I went there this past weekend without an appointment because I have a last minute Bridesmaids emergency. The women were extremely helpful (even though they were working with several other bridal parties). Even though I was unexpected they took the time to talk to me and help me out (trying on the dress and getting measured) and for that I am extremely grateful. I would definite go back! Pros: Helpful and Knowledgeable staff Cons: The space is small more

Brand New Store 1/24/2009

It's true, this shop was in a basement on 14th Street for a long time - it's the 3rd wedding that I've used them - but they just moved to a really nice space on 35th and 7th. The showroom looks great - everything is new - and they do have an amazing selection of bridesmaids dresses (They don't really sell wedding dresses). You do have to make an appointment (Unlike RK), but they do pay attention to you and guide you through the dresses - and, they don't work on commission, so there is no infighting --- 2 separate ladies helped me. I have found them very reliable over the years and their prices are as good or better than the other shops. I totally recommend them.....Bobbie Pros: Super service and selection Cons: Crowded on weekends more

Gross out! 12/4/2008

I feel compelled to share my albeit brief experience so that other brides may avoid this place and save their time. I made an appointment here after seeing Designer Loft and RK Bridal. I have kept an open mind. Boy was I in for a surprise. This basement store turned me off the minute I looked in the grimey window. The carpet (!) was totally dingy, had beat up furniture and chipped paint walls. To top it off, no one was manning the desk when we arrived. The smell of food was completely overwhelming. An older lady came in from the back and asked for our names. They were eating and weren't wearing shoes. Maybe this is appropriate behavior in a back room, but when you bring it near gowns it seems beyond unprofessional. While inviting, she returned to her meal in the back as I perused the minimal yet organized racks. It seemed so dirty I didn't even want to try anything on. I turned to my friend and we agreed we'd seen enough. We turned to go and had to remove trash bags from in front of the door just to leave! I can't even make this stuff up. We said goodbye, seemingly to no one, and left. The sales lady called to us on the street asking if we were over. I politely thanked her but really couldn't be moved to return. This place was such a disappointment. I wish there were one gleaming superstar store for bridesmaids out there. This is certainly not it. Pros: Yikes-none, sorry. Cons: Disgusting! more

If they can put up with me... 11/13/2008

This place is great. Don't let the negative reviews deter you from going here AT ALL. I have 10 bridesmaids, 1 Junior Bridesmaid and my mother who all ordered dresses from them. I went there 8 times with different members of my party to try on, get measurements, etc. The salespeople were nothing but helpful and considerate. They even squeezed me into days that I know were incredibly busy for them when I called the day before. \r The place is small but it makes you feel like you are actually getting individual attention and not in some huge warehouse bridal shop. The selections that they have for each designer are very good too for such a small place. We ordered Jim Hjelm dresses and were able to try on about 8 different styles in the fabric and length that I wanted. I don't have one negative thing to say about them. \r The best part is that depending on how many people order dresses from them in your party, they give discounts. We ordered 12 dresses and got a 15% discount on all of them. Pros: Great Service, Good Selection Cons: Not many fitting rooms but it was never really an issue more

best wedding experience :) 8/7/2008

I have to say that I don;t understand the negative reviews here. My experience was very pleasant. I was looking for bridesmaids dresses well under the $200 mark. Simply becuase my bridal party consists of moms, students, and some that are not working right now. I went to RK and thread before them. RK has rock bottom prices but their customer service is horrible! No one speaks english except for when you pay at the front. The dresses are dirty and dingy and if you mess up your measuremnts your screwed. Take my advice fellow brides.it's not as easy as it looks to measure yourself! Thread gowns were nice but way overpriced at well over $300 per girl. At here comes the bridesmaids I chose dresses by watters and watters. The quality is beautiful for the price and discount I received. And to top it all off, the dresses are cocktail length and can be worn again. I went on my lunch break one day and a sweet girl at the desk helped me start a file and then I came in with my5 girls the next day and ordered. I highly recommend you try this store. Pros: great dresses that can be worn again, prices, service Cons: avoid saturdays if its your first appointment more

Terrible Experience 7/22/2008

Please, spare yourself the drama and go anywhere else but here! No matter how far in advance you make (and pay for your order) they wait until the absolute last minute to place it. If anything goes wrong, you'll never have time to fix their mistakes! Pros: Good selection - but you can find it anywhere Cons: Bad service - You need good service (this is your wedding day!) more

Amazing Selection 5/11/2008

This store may not be the high fashion 5th Avenue boutique you might long for, however it's absolutely the best store to get your bridesmaids dresses in. You really need to put it in perspective....RK Bridal will not give you the time of day.....no one else will even bother to measure you. This little shop is a true NY gem...get your dresses there.....Happy Brooklyn Bride more

TERRIBLE measuring!! 4/7/2008

\r Our bridal party purchased our dresses from Here Comes the Bridesmaids and the whole experience was crowded and very rushed. After we had chosen the dress, we were quickly measured (with our clothes on) and escorted to the desk to pay. Once we received our dresses they were all way too big, resulting in over $100 in alterations per person. The tailor confirmed that we were mismeasured, which added unneeded frustration and costs. Overall we were unsatisfied with this store and would NOT recommend it to other bridal parties. :( more

The best customer service, and the most beautiful dresses 6/15/2007

First of all...the ladies that work in this store have more wedding knowledge than anyone else I've met so far! They are so helpful and really cater to you during your appointment. I have 12 girls in my bridal party! The girl on the phone suggested that I first make an appointment to come in with several girls first to get an idea or by myself. Its nice to get a look at the dresses by yourself first to get your color scheme etc.\r \r I've been to RK bridal and received no help at all. If your a bride that wants a one on one consultation with a bridesmaid consultant. and want to be thought of as a bride not as commission like RK come to this lovely boutique!!!\r \r I brought in a picture of the dress I wanted and although they didn't carry it, the sales ladies showed me a dress that was by Alvina Valenta and it was even better!\r \r And I don't know what this website is talking about them charging more for larger sizes! They don't do alterations!\r \r Brides take my advice...go to this store and experience how lovely the service is and it's nice to go to a store that makes your girls feel important! :) Pros: kNOWLEDGEABLE STAFF,PERSONALIZES SERVICE, TOP DESIGNERS,DISCOUNT PRICES DEPENDING ON BRIDAL PARTY SIZE Cons: NONE:) more

Terrible service!!! 7/27/2006

I ordered my 5 bridesmaids' dresses here and was VERY disappointed with the service I got - if I were doing it again, I would DEFINITELY go somewhere else. The store is small and organized in a rather random manner - the dresses appear to go by designer, but are not organized by color or style or anything. The prices are comparable to other bridesmaid stores, although no one really knew the prices of the dresses (1 lady told me 1 price, then another lady told me a COMPLETELY different price). The sales people pressured my bridesmaids into ordering bigger sizes than they needed which ran up the costs of everyone's alterations. WORST OF ALL, they never shipped 1 of the dresses and lied to me, telling me that my bridesmaid had wanted to pick the dress up (clearly not true, since she lives in another country). They called 2 weeks before the wedding to tell me that 2 bridesmaids dresses were still in the store, which really put a squeeze on the time to get them altered. Now I am having to transport a bridesmaid dress with me because there i no longer time to ship it and get alterations done before the wedding. I HAVE NOTHING POSITIVE TO SAY ABOUT MY EXPERIENCE! Pros: Competitive prices Cons: TERRIBLE CUSTOMER SERVICE, PRESSURE TO BUY BIGGER SIZES THAN NECESSARY more

Horrible Customer Service 7/10/2006

Great selection of dresses but all my directions related to delivery and shipment were ignored causing additional stress, time, money - one big headache! Can't get simple straight answers and forget about them acknowledging their mistakes. Can't believe they are still in business. Pros: Selection of Dresses Cons: Everything else more

Sloppy Service 3/4/2006

This place has nice dresses but rude, sloppy service. I got measured for a dress there, and it seems as though they purposely measured big so they could do alterations and charge for that. I went home and measured myself and was 2 sizes smaller! more

Wonderful! 10/27/2005

I'm a bride who is wearing a bridesmaid dress, I went to a much larger store and then to Bridesmaids. They were wonderful! Gave me individual attention and didn't stiff me with a special 'bridal charge' like other stores (Vera Wang for example) do if you don't want to wear a traditional bridal gown at your wedding. Plus they sent me to a wonderful tailor for my alterations! Highly recommended! more
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Editorial

  • The Scene
    Don't expect powder-pink walls or a cup of mint tea at this completely functional, basement bridesmaid shop. Even an appointment doesn't ensure personal service, or ease the...

  • 10/24/2006 Provided by Citysearch

Additional information

  • Hours:

    Tuesday-Thursday: 11am-8pm Friday/Saturday: 11am-5pm
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    West Village, Downtown

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