This review is based upon my own experience with HCTB. I have to give them 5 stars because they bent over backwards for me! I came here 1 week after getting engaged and already had a dress in mind. I did my research and found that this was the closest bridal salon to me that carried my precious Alvina Valenta dress. I spoke to Rebecca on the phone and she said to come on in. Sadly, when I came in, they no longer had my dress so the consultant, Nancy, put me in one that was similar. Realizing that perhaps my dream dress was no longer available, I purchased the other one. But low and behold, Rebecca came to my rescue. She called me the next day to question me about why I chose a different dress and when I informed her of my dilemma, she got right on it, special ordered my dream dress and cancelled my other one. Right then and there, I just knew that this was the salon for me. It was a uneventful 15 months of planning. My alterations with Martha went off without any major hiccups. She made it fit like a glove and even sewed in some cups to help my ""lovely little lumps"" stand out. A few days before I was to leave for my destination wedding in Hawaii, I called and asked them how I should pack my dress. They vacuum-sealed that sucker up and I took it on the plane as my carry-on luggage. Once in Hawaii, another salon pressed it to perfection for me. My dress was amazing. I am so happy that Rebecca went above and beyond just to get me the dress of my dreams.
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