First of all, my husband and I are thrilled with the location of this Veterinary Hospital, it's literally 3 minutes from our house on our street! It is so convenient for us!
When we rescued our first dog we were very happy with the caring staff, they were kind and helpful to us as well as the new addition to our family. They also gave us some advice for helping our adopted dog feel welcome and comfortable in our home.
A year later we adopted our second dog and also took him there and once again we were more than satisfied with their caring attitudes and helpful ways.
I have met two of the Vets there and both were great!
My one dog ate something strange somewhere, and this foreign object became lodged in my dog's intestines. He needed to go into immediate surgery before any major damage occurred. They were very understanding and wanted to help us since we had an unexpected expense the previous month and had pretty much drained out our savings. So, they worked out a payment plan with us. I was so surprised by that, I didn't think many medical offices did that, I was also relieved that we could get the surgery our beloved dog needed! They called us when our dog went into surgery, when he came out of surgery and when he woke up. We were more than welcome to visit him and call the office as we wanted (during their normal hours).
I have read some of the negative comments on this hospital and I feel that their experiences were very unfortunate. . .But, as an owner that loves my pets extremely much I feel so confident taking my current dogs and any future pets of mine to Hempfield Animal Hospital, especially after my last experience with my one dog having to have emergency surgery.