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Heffernan, J Timothy, Md - Eye Associates Northwest - Seattle, WA - Reviews page 1 - Judysbook

Heffernan, J Timothy, Md - Eye Associates Northwest

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1229 Madison St Ste 1190
Seattle, WA 98104
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(206) 215-2052
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Reviews

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Best

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Worst

Had eye tuck (upper and lower) and the incision was misplaced. scars showed for years. besides feeling self conscious, lots of meticulous application of make up was required to ma...

Regretted my choice 9/27/2011

Had eye tuck (upper and lower) and the incision was misplaced. scars showed for years. besides feeling self conscious, lots of meticulous application of make up was required to make hide the mess...wide white totally visible scars. when i brought it to the attention of the doctor, he totally disagreed and said the incisions were in the correct spot. I wish i went to a different surgeon to have avoided many years of angst. more

Will NEVER go back! 1/12/2007

I entered the building and introduced myself to the Receptionist. I waited 30 minutes in the first waiting room until I went up to the front desk to say that I was still waiting. One of the Receptionists then moved me into another waiting room for 40 minutes before a Doctor's Assistant took me an examination room. I was then examined by the Assistant and the Doctor. By the time they dilated my pupils it was another 30 minutes and they told me to wait in the waiting room again because there were not enough examination rooms. The Doctors' bed side maner greatly needs improvement and they need to learn how to work with human beings rather than cadavors. The two receptionists need to learn something about customer service because they didn't even know whether I had seen a Doctor or not in all the time I had been there. I then had had enough of the waiting and told the one of the Receptionists that I was leaving. Two days later they called to remind me of an appointment that I had never set up. If you're working with the public I would think it is part of your job to offer some customer service instead of customer dis-service. Cons: everything more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Central Business District, Downtown

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