Nobody wants to get hearing aids, but the people at this HearX really make it pleasant. I find they go the extra mile and build a relationship with their customers-- and that's important, because when you get hearing aids, you need to return at least several times for adjustments etc. As a chain, HearX also tends to have good voume pricing, excellent warranties and lots of free batteries. As a younger person, I don't recommend their free classes, however. They are oriented towards older folks.