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Heartland Nursery - Kansas City, MO - Reviews page 1 - Judysbook

Heartland Nursery

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10300 View High Dr
Kansas City, MO 64134
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(816) 763-7371
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Reviews

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Best

My favorite garden center in the city. I love the wide array of plants that are always healthy-not half-dead at walmart or the like. The employees are always friendly and knowledg...

Worst

As a previous long time customer, buyer beware! Take your business elsewhere if you wish to be treated with ANY respect or customer appreciation from the lady who owns this nurser...

The owner only cares about your cash!! 5/13/2013

As a previous long time customer, buyer beware! Take your business elsewhere if you wish to be treated with ANY respect or customer appreciation from the lady who owns this nursery. She is the most RUDE and INCONSIDERATE person you will EVER deal with if you encounter an issue with a product. Her helpful staff and the wholesale companies she buys from are the ONLY reason she is still in business. more

Love this place! 4/5/2011

My favorite garden center in the city. I love the wide array of plants that are always healthy-not half-dead at walmart or the like. The employees are always friendly and knowledgable! more

I'll never go there again! 8/3/2010

You'd think a (relatively speaking) small business would be all about customer service. Especially today. WRONG. This owner could care less. In fact, instead of the customer is ALWAYS right, their attitude is the customer is probably wrong. I paid A LOT more money to patron their store because I thought supporting local, neighborhood mom-and-pop store was the right thing to do. I regret that now because I assure you, she doesn't give a sh*t about me. Sad. Another vacant lot. But I'll never go there again. more

THE CUSTOMER DOESN'T MATTER 5/3/2010

Bad: I purchased two plastic planters on 3/29. I tried to return them on 3/31 but when I arrived I had the wrong receipt. I live 20 miles away. I went home and found the receipt and put the containgers in my car. On 4/4 my Dad passed away in St. Louis. For the next two weeks I was in St. Louis off and on. I went into H N on 5/3 and the owner informed that they have a 2 week policy. I asked how I was supposed to know that and she pointed up about 25 feet in the air to a banner hanging from the ceiling.. Other: The owner also informed me that they do not have time to let every customer know the policy. Not to meantion the fact that she was extremely rude. I will NEVER shop there again.. more

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Heartland Nursery 8/11/2005

Heartland Nursery is so huge. They have everything that you need to make a beautiful yard and lawn. The have a large selection of trees, flowers, potted plants, bushes and anything else you need for your yard. The staff is very helpful and can answer any questions you might have. more
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Additional information

  • Neighborhoods:

    South Kansas City, Hickman Mills South, Longview

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