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Hartz Chicken Buffet - Houston, TX - Reviews page 1 - Judysbook

Hartz Chicken Buffet

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2563 Gessner Dr
Houston, TX 77080
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(713) 939-8069
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Main categories:

Restaurants , Chicken Restaurants

Related categories:

Food & Dining

Reviews

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Best

I must say, great food for a Hartz chicken. very nice owners also. I've eaten there 3 times this week. Pros: great value.

Worst

I showed up about 4pm mind you. I know it isn't prime buffet time....so I am pretty reasonable. The cashier/ owner was apparently having a bad day and with a menancing expressi...

Obviously need a new type of business! 11/4/2011

I showed up about 4pm mind you. I know it isn't prime buffet time....so I am pretty reasonable. The cashier/ owner was apparently having a bad day and with a menancing expression took my credit card and dumped the styrofoam plate and the cup face down on the plastic trays. These trays are stacked on top of each other...so the bottoms touch the tops. Not wanting to put my mouth on the same surface that who knows what was on I asked for another cup. After I politely repeated it several times, the ""cashier"" acted as if I had asked for her home and put another cup top up on the tray and said ""Is this the way you want it"" with a tone that matched her smile. I'm glad I didn't ask for the plate also, like I wanted to. I usually eat fish, wings or livers. The fish looked like they had been there since noon. I took a couple of wings and the last two livers since the fish was suspect. The wings were dripping grease. The options were pretty limited, sonI took a couple of paper towels and asked if they were making more livers. The cashier said in a minute. I sponged some of the grease off and ate my two wings minus the skin and the two livers. The okra tomatoes combo was okay once I added the hot sauce. I am watching for the livers and a man walks in and places an order. I checked my watch. He is there five minutes and his order is placed and filled...still no livers. I go up to get dessert. I thought I would eat it first. The peach cobbler could have made gummy bears, but not very good ones. I thought ice cream! Ice cream can make peach cobbler gummy bears taste ok. They had no ice cream. I asked her again about the livers..instead of being apologetic and letting me know they were backed up, or whatever happens at 4 in the afternoon with two customers in the place, she screamed at me saying she had to fill the other guys order. I didn't know quite how to react, so I sat down and waited. The lunacy of what was going on sunk in after about three minutes. I got up asked her why she had been so rude to me since she had told me it would be ready in a minute and it had been at least ten minutes. Then we apparently are arguing about the definition of a minute. She actually was...I kid you not. Then I say .."" I guess I need to just go to another location"". She actually screams at me and said ""Good, get out"". So after paying $8 some odd dollars, having two wings, two livers, okra and tomatoes and tea (it was good tea)....I walked out. The corporate offices number was disconnected. BBB is my next step. more

GREAT CHICKEN 2/14/2009

I must say, great food for a Hartz chicken. very nice owners also. I've eaten there 3 times this week. Pros: great value. more
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  • Neighborhoods:

    Spring Shadows, Northwest

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