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Harry's Steakhouse - Independence, OH - Reviews page 1 - Judysbook
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Harry's Steakhouse

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5664 Brecksville Rd
Independence, OH 44131
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(216) 524-5300
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Reviews

( 2 )
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Best

If you love steaks, or prime rib, or even seafood, GO HERE.

Worst

The food was very good. It is a shame that the service and our situation was handled so poorly by the manager Bob. What started out as a good evening turned out to be a very fru...

Terrible Service and lack of follow up 5/6/2012

The food was very good. It is a shame that the service and our situation was handled so poorly by the manager Bob. What started out as a good evening turned out to be a very frustrating experience. Once we received our check the waitress did not come back. We actually had to find someone so we could pay our bill. We had a coupon for $5 off. It appeared that the only person with authority to take the coupon off was the manager. The girl looked all over for him for almost 10 min. She got frustrated and handed our check back to the original waitress .She then proceeded to continue to look for the mangager and again couldn't find him for another 5-10 min. When he finally appeared HE DIDN'T APOLOGIZE OR SAY ONE WORD TO US. It was almost 50-55 min from the time we received our check until the time our bill got paid. I called a few days later to report the incident Bob told me to call Harry in the morning. I have called THREE times to speak to Harry. I was told he would return my call and he would receive the messsage. I have yet to get a call. So if you have a problem with the restaurant do not expect them to care. more

Never had a bad time here! 2/13/2011

If you love steaks, or prime rib, or even seafood, GO HERE. more

GREAT STEAK 5/26/2006

WE HAD 20 PEOPLE THERE FOR MY GRANDMOTHER'S 93RD BIRTHDAY AND THE STAFF WAS SO NICE. WE BROUGHT IN HER GIFTS AND OUR OWN CAKE AND THEY SUPPLIED THE PLATES AND FORKS. IT WAS SO NICE. WE ARE HAVING MY DAD'S 70TH BIRTHDAY THERE. FOOD IS EXCELLENT AND THERE IS SUCH A GOOD SELECTION. EVEN THE KIDS HAD FUN. Pros: FRIENDLY, COURTEOUS, NICE TO US more

the line can't be that long down the street 11/15/2005

The hostess barely spoke english, luckily my server spoke enough english to express how little she enjoyed working there. When my wife asked to speak to a manager, some guy in a dirty shirt with no manners tried to fix things with a $5 gift certificate, LIKE I 'M going to go back and use it. Never Again more

Fantastic Fun Food 2/12/2003

The food there is a great. I love how there is a wide array of prices for different moods, or for your fluctuating bank account. Also, the staff is really nice and friendly. Trust me, I have been there with groups of 20, they handle it really well. more
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Menu for Harry's Steakhouse




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Additional information

  • Payments:

    Master Card, American Express, Visa, Discover
  • Neighborhoods:

    Independence

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