We have no complaints about Hammer's at all which is why I felt compelled to post a review. The estimator was very informative and his estimate was off only by 1 hour, but we were clearly told that it was just an estimate up front. The crew worked hard through the heat of the day, rarely taking a moment to rest (we moved in May). The office staff was friendly, knowledgable and understanding as we had to change our moving date twice! We have recommended Hammer's Moving to our family and friends, would never use anyone else!