Hamilton Honda made me feel like a member of the family the moment I walked through the front door. I found the exact vehicle I was looking for on Hamilton Honda's website; a slightly used truck with low mileage at a very attractive price. However, I live out of state so before making the decision to buy from Hamilton Honda, I checked reviews both here and elsewhere. Stellar! I spoke with Horace by phone to ""negotiate' my purchase, but honestly, its better described as a pleasant conversation. We agreed on a convenient day and time for me to pick up my vehicle and after a long drive, I was greeted with my first name by my sales consultant Steve. Both he and Horace made the process so easy and without stress. I should add here that the vehicle I was trading in was, well...not so good - but their offer could not have more fair. I got great financing and the final paperwork was no pressure, no hassle. Liz was great and handled all my out-of-state registration and title transfers. And then I was on my way, a bit reluctant to hit the six hour drive back - that little cafe near service looked pretty inviting! Look, I had great experience. Hamilton Honda knows I live far away so there was little reason to exceed my expectations in hopes of gaining a repeat customer, but because they did, you bet I'll look to Hamilton Honda when I'm in the market again.