I went to Diane about 6 times. The first 5 times, it was a positive experience. She is an experienced stylist. As I continued to go to her, her prices seemed to increase depending on the day. When I made a drastic change to go from dark hair to blond I consulted with her and she reassured me that after the initial whopper of $250, which included a haircut it would cost less to maintain. I returned for a touch up asking to have it lightened more. She doubled me up with another client and ran between us. I didn't receive the attention I should have. When complete I went home and saw I still had brown roots a quarter inch wide, uneven highlights showing through my natural color. I made another appt for her to ""fix"" the issue, she didn't call me back but instead her boyfriend did who didn't even do my hair. I got there for my ""fix"" appt and waited 45 min for her to talk to me she was defensive and told me that I had to pay around another $65 to get the roots touched up when that was why i went there in the first place! Now I had to pay a total of $235 for just color when before she charged me $250 for all that and a cut! I was prepared to spend much more if she had only been polite and fixed the miscommunication we had had. I ended up canceling the appointment for her to retouch my roots and went somewhere else, where they treated me right and charged me less than half the price. Diane needs to realize that although she is a talented stylist, one - she isn't worth what she is charging, this is Milwaukee not Hollywood, two - rates can't jump up and down depending on who walks in the door it's dishonest, and three - she needs to step down a peg and realize that people make mistakes and a great stylist will admit them and make the client happy without charging them more money because of an over sized ego. I would not recommend her or Halo at all for that matter because once you have an issue with one person there, especially Diane, you get snobbed by all of them.
Pros: great cut, ambience
Cons: bad colorist, not familiar with haircare after highlights, unprofessional, egotistical