JavaScript is not enabled.
Halls Service Center - Knoxville, TN - Reviews page 1 - Judysbook

Halls Service Center

Claim
marker
3725 Cunningham Rd
Knoxville, TN 37918
marker
(865) 922-7567
Incorrect info? Correct your listing

Photos

Halls Service Center - Knoxville, TN
Halls Service Center - Knoxville, TN
Halls Service Center - Knoxville, TN
Halls Service Center - Knoxville, TN
Halls Service Center - Knoxville, TN
Halls Service Center - Knoxville, TN

Reviews

( 0 )
( 1 )
( 0 )
( 0 )
( 0 )

Best

Did a very nice job getting us back on the road after vacation. Service was helpful and very timely understanding that we needed to be rolling quickly.

Worst

All reviews seem positive

Editorial review from Citysearch 9/18/2015

Halls Service Center has lost my business.\r I went to Halls Service Center and asked them to check only the code from the car's computer, a job that takes literally less than ten seconds. Places like Firestone do it for free. But when I came to pick up my car, they wanted to charge me ninety dollars because they had done a full diagnostic scan on the engine including a test drive. When I explained that I had asked for only a code check, I was told that they don't do just a code check, only a full diagnosis. If that's true, then they should have told me at the beginning instead of charging me for a service that I did not request. \r I tried to get things worked out with a manager, but before even listening he told me that he wouldn't consider waiving the fee because he was already convinced that his garage was in the right. The man at the counter claimed that I never said that I only wanted the codes checked, and the manager said that the mistake was 100% my fault because I hadn't double checked about what was written on the order or asked about the price. He was right--it certainly was my mistake to trust Halls Service Center to perform only the services that I asked for and to trust that they would charge me a fair price for it. \r My conversation with the manager was calm and outwardly polite, but he ended up implying that I was just too cheap to take care of my car the way I ought, and the guy at the counter made it clear that he thought that I was lying and trying to cheat them. Eventually, the manager threatened to lock up my vehicle and start charging a $25 a day storage fee if I didn't pay up, which I eventually was forced to do. Even though I have used Halls Service Center several times before, I'm not going to take my business to a place that doesn't have a problem with a customer leaving feeling like he's had money twisted out of his hand. more

W & D Halls Service Center is OK 9/14/2009

Did a very nice job getting us back on the road after vacation. Service was helpful and very timely understanding that we needed to be rolling quickly. more
< Previous 1 Next >
CYBERWEEK:
50% OFF all yearly plans
Use CYBERWEEK at checkout. Expires 12/4/2016

Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.. <ul><br><li>Alignments</li><br><li>Brake Service</li><br><li>Tires</li><br></ul>

Additional information

  • Hours:

    Mon-Fri 7:30am-5:30pm ; Sat Closed ; Sun Closed
  • Payments:

    Visa, Master Card

Best Deals and Recommendations