The people who work at halfpenny management do not care about their residents, plain and simple. When you tell them that you have an issue, they will ignore you. Even if you have a major bug issue, they will let you live with the bugs and continue to take your money. I had a roach problem because of our disgusting upstairs neighbors (who also had more people living there than were allowed, which is another problem that Halfpenny did not rectify). Despite all my calls, the company did not hire an exterminator for 7 months after the problem started. By that time bugs were crawling on just about everything we owned... in the cabinets, in the dishwasher, on our eating utensils, you name it. Because they let the problem get so out of control before hiring an exterminator, I now am dealing with trying not to transport bugs to my new apartment. Yet, I just found a bug in my new place tonight. If halfpenny gave half a s*** about their tenants, they wouldnt have problems like this. They dont deserve anyone's money and I hope that this review will convince people not to live there. If you are reading this and thinking about renting from any of their properties, look elsewhere. There are tons of complexes in the area. The people in the office seem nice at first but when you call about a problem they will brush you off and when you call again they'll act like you never called in the first place. Unprofessional and unacceptable. Worst management company in the philadelphia area.