I must ditto the reviewer from Aug. 4th. I had an appt. w/one of the stylists, but discussed my desired cut in-depth, before she began the service. Additionally, I had several photos of what we were discussing. She was so eager to dash home and play w/her daughters (one of them at the salon w/her), that she shampooed, cut and dried my hair in barely 30 min. Following the rapid service, she didn't even show me the back of my hair. She was in such a hurry to ""grab her money and run."" The lack of service at this salon is horrible.