I have been living at this property for 2 years now. Upon moving in, the apartment was not painted (paint chipping in kitchen and bathroom and silver nails still in the walls from the last tenant). Things are not fixed properly and there is NO WEEKEND/ EVENING MAINTENANCE. An example of things not being fixed properly is the previous tenant removed the sliding glass shower doors. They put a pole up and had folded pieces of cardboard on either side holding it up. I put in 2 maintenance requests to replace it with a real shower rod and the 2nd time they got a temporary, plastic extend rod from walmart, that doesn't quite have enough tension to stay up. So similar to the pole held up by cardboard, it leans in the ridge where the wall of the shower begins and my shower curtain drags on the floor. Examples of issues that should have prompted maintenance to come at night or on the weekend are, Our key broke in the lock when we 1st moved in on a Friday night. I was locked in the unit and my roommate was locked out of the unit. The locksmith in the lease stated we would have to pay and that Habersham probably would not reimburse us. A friend of mine who used to work for a locksmith came over and got our door to unlock but it would not lock. We finally got a locksmith to come and bill habersham ON SUNDAY. My roommate's toilet flooded 6 times (4-5 of which took place at night or on a weekend.) Once it flooded into the downstairs neighbors apartment (imagine it raining in her unit below). This was a saturday but maintenance only operates from 8:30-4:30 mon-fri. Finally after 6 times and multiple complaints, they resolved it completely, but that was almost a year of dealing with a hallway wet with sewage/ toilet water and walking in your house with shoes on because the carpet is nasty. If the wind blew hard, the living room windows would come OUT of the pane. 2 maintenance requests and multiple emails to management later and a friend of mine who does construction had to come over and fix the windows. Every time it rains for a few days in a row, my ceiling plaster chips and falls (over my bed so on me while i am sleeping sometime), it has been over a year and the roof has not been fixed nor has the plaster been patched. I guess they are waiting for the roof to cave in on me. Management is lackadaisical and rude. When you escalate issues to them you get responses such as ""I am not maintenance""-Jaren, What?!?!? That is so condescending, as I know you are not maintenance, but you are management and should do something about it. Lee Pye either didn't respond or was short. April barely responds as well. sigh.
The rent is affordable. $800 for a 2/2, $30 for water and a power bill that is about $100 is awesome for the city. The apartment location is ideal as it is less than 10 minutes to both of our jobs and walking distance from everything, but the property management is soooo unprofessional that it is not worth it. The bottom line is, the buildings are old and so maintenance issues will definitely come up. The issue is when they arise, the property management team is awful at resolving.