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Gym Source - Cambridge, MA - Reviews page 1 - Judysbook

Gym Source

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95 1ST St
Cambridge, MA 02141
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(617) 576-6300
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Main categories:

Apparel , Sporting Goods

Related categories:

Retail Shopping , Sports & Recreation

Reviews

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Best

After reading an unfair review of the Gym Source, I felt the need to write a review on my experiences with the Gym Source. I am a personal trainer in the Greater Boston area and t...

Worst

I purchased high end exercise equiptment from Gym Source two years ago. The equiptment came with a three year guarantee. Over the past 24 months, the equiptment has functioned les...

Continuously exceeds my expectations! 12/16/2008

After reading an unfair review of the Gym Source, I felt the need to write a review on my experiences with the Gym Source. I am a personal trainer in the Greater Boston area and the Gym Source is the only place that I would send a client in need of exercise equipment. The manager of the store, Norman Morrison, stands out in the crowd with his knowledge of the equipment and desire to listen to needs and specific interests so that the best possible equipment is chosen. One of my clients once needed an additional attachment for a home gym that was sent over that day! The in-house service and delivery service made this possible...with a smile :) I would also like to add that it was en extremely low-priced item, yet it was treated with the same urgency as a higher-priced item. This is just one reason why I wouldn't dream of sending my clients anywhere but the Gym Source. Pros: Honest staff Cons: n/a more

How can a company with service and reliability this poor remain in business? 8/20/2008

I purchased high end exercise equiptment from Gym Source two years ago. The equiptment came with a three year guarantee. Over the past 24 months, the equiptment has functioned less than 50% of the time. Gym Source maintains a regional service center in Attleboro, MA. The service center has repeatedly lied to me about the availability of parts, and service calls are entirely unreliable. Each repair has required a minimum of two visits, and one repair took over three months to complete. I am amazed that this company can stay in business with their deceitful practices and unreliable service. Pros: Well located and pleasant stores with high end equipment Cons: Unreliable, deceitful information and service practices more
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Additional information

  • Neighborhoods:

    East Cambridge

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