Gwinnett Place Lincoln

I must say that your dealership was excellent following up. more

We truely appreciate the time and effort Frank put into our deal. I feel as though I have gained a new friend in frank. more

I wanted to drop you a note to let you know what a pleasure it was working with Frank throughout the entire purchasing process. Frank went above and beyond all expectations of a salesman. We spend in excells of six hours in your dealership the first day we came. Frank made the visit more than enjoyable. more

I have been in customer service for 40 years and I know that your people are your most important product. Please keep up the good work and I look forward to many more visits of excellent service. I ve already told my friends and family. Thanks again Anita k. more

Your service advisor Matt L. couldn't have been nicer or more patient. Explaining and answering my many questions. I am sure your customers feel very comfortable with his services. more

When my husband decided to purchase a new SUV, we visited the Ford dealership near our house. We were not impressed with the service at our local dealer and decided to shop around. We are very glad we did! We ended up at Gwinnett Place Ford, where we got great service and an even better deal! We got the vehicle we wanted at the price we wanted. Our local dealer had told us we'd never get the car we wanted at the price we were willing to pay. Of course we let them know that Gwinnett Place Ford was able to meet our needs! more

DON'T LET THEM INTIMIDATE YOU!!! They tried sooo much to intimidate us!! Yelling, pounding fits, red angry faces, walking away upset...they did it all! (And we weren't doing ANYTHING to get such a hyped reaction...I swear! They were just trying to intimidate us!!) Then in the financing room....WARNING: Be very very very suspicious; be very careful and read EVERYTHING!!!! Even if you've agreed to a price and sign something on the sales floor, keep checking the prices listed and keep checking the calculations!!!!! DO NOT believe their calculations. Calculate everything they spout out! And DO NOT believe what they tell you they see in your credit report!! They lied and lied and lied...over and over and over. Luckily my husband kept asking questions and kept doing calculations on his own because we caught lie after lie. And we think we got scammed into a buying warranty that might've actually been free (not sure on this last one yet). They pretended to see things in our credit report (that actually never shows up on credit reports)...but wouldn't let us see the computer screen to verify what they claimed. They promised instead to print it out and never did. Liars! They pretended the percentage we could get was high so they could manipulate us into getting their "guaranteed percentages" that come with their special packages. But when it was all said and done, the percentage we got was at least 2% lower than what they swore "wouldn't get any lower" and "was the best they could do." Liars! They promised us a price on the car but my husband caught them red-handed when quickly stepping behind finance guy to see the computer screen, that they had raised our price behind our backs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO JOKES!!!! My husband called the guy out, and he quietly and guiltly just said, "oh...how did that happen?" more

I would caution! Do not buy from this dealer. The description was not accurate. The tires were listed as good condition but during the ride home one blew out and all needed to be replaced. This dealer was the worst I have ever done business with, they did nothing to correct the problem. Think twice before you buy! more

When my husband decided to purchase a new SUV, we visited the Ford dealership near our house. We were not impressed with the service at our local dealer and decided to shop around. We are very glad we did! We ended up at Gwinnett Place Ford, where we got great service and an even better deal! We got the vehicle we wanted at the price we wanted. Our local dealer had told us we'd never get the car we wanted at the price we were willing to pay. Of course we let them know that Gwinnett Place Ford was able to meet our needs! more