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Gutzwiller Optical - Cincinnati, OH - Reviews page 1 - Judysbook

Gutzwiller Optical

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5979 Glenway Ave
Cincinnati, OH 45238
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(513) 922-3515
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Reviews

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Best

I've never had a problem here. Unlike Walmart and Lenscrafters where they could never examine my eyes correctly (always wrong prescription and had to do over) and good grief eyema...

Worst

The optician was fine, the glasses were fine, but how that front office guy, Tom, hasn't destroyed this business yet I'll never know. I called two weeks ago to report the glasses...

Editorial review from Citysearch 7/15/2012

The best place Ive gone to yet :) Great Doctors and sevice :) Very polite and helpfull !!!!! I give them 2 thumbs up !!!! more

The only reason I travel to the west side 5/17/2011

I've never had a problem here. Unlike Walmart and Lenscrafters where they could never examine my eyes correctly (always wrong prescription and had to do over) and good grief eyemart express was the WORST. I really like it here :) more

THE WORST CUSTOMER SERVICE EVER! 9/2/2010

The optician was fine, the glasses were fine, but how that front office guy, Tom, hasn't destroyed this business yet I'll never know. I called two weeks ago to report the glasses I'd purchased last year were lost. And based on last year's dealings with this guy I should have known not to bother anyway, but to just go straight to another optician's service, which I've done. As with earler, this guy seldom answers the phone, seldom returns your calls, and forget about a recorder on which to leave a message, as it is non existent. And their hours are so wacky that you can never know when to just drop by personally. The hours listed on their sign are never adhered to. When I was able to miraculously get through, I was told that my prescription had been lost but that the doc probably had a record on his laptop and I'd get a call back letting me know. Of course, no call back, and my calls to them for the last two weeks have been met with a phone ringing off the hook. Is this guy the doc's brother, perhaps, or some other kind of family member who the doc can't get rid of? If you want a long exercise in frustration, then deal with this business, but I wouldn't recommend it !!! more

I like this doctor 9/30/2009

This guy is really good with kids,friendly and very helpful.He makes you feel welcome and there is never a long wait when you go. Pros: very good with kids Cons: talks a little while to get glasses more

this nut does horrible service 5/23/2009

the guy is one of those jehova wittnesses. he is a real nutcase for sure, thinks hes going to live forever in paradice, just ur garden variety nut job that thinks his mission in life is to save the world. his optical store totally is the worst experience u will ever have. , save urself from any aggravation find another place to go, avoid him like the plague. at all cost, dont walk but run in other direction. Pros: really aint any Cons: doc does a bangup job then they cant get the script right more
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  • Neighborhoods:

    Westwood

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