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Guaranteed Rate - Chicago, IL - Reviews page 1 - Judysbook

Guaranteed Rate

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3940 N Ravenswood Ave
Chicago, IL 60613
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(866) 934-7283
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Mortgages & Loans

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Legal & Financial

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Guaranteed Rate - Chicago, IL
Guaranteed Rate - Chicago, IL
Guaranteed Rate - Chicago, IL
Guaranteed Rate - Chicago, IL
Guaranteed Rate - Chicago, IL

Reviews

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( 2 )

Best

I recently closed a loan with Joe Caltabiano and his team Nikki and Corbin through Guaranteed Rate. The entire experience was by far the best one I have ever had in regards to mor...

Worst

I am a successful Loan officer and was recommended to Guaranteed rate as a Mortgage Banker worth considering for employment. I must say, my experience with them was terrible. I wa...

Really Dissapointed 4/18/2012

I am a successful Loan officer and was recommended to Guaranteed rate as a Mortgage Banker worth considering for employment. I must say, my experience with them was terrible. I was set up to talk with Joe Phalen. After a brief discussion we scheduled a 2nd appointment to look at the numbers they could offer to me for employment. Not only did he no show for the appointment, when I asked him about missing the appointment he responded with swearing at me and saying that he was busy with his CEO and that takes priority over new Sales agents. I get that emergencies come up but can you at least have the decency to reschedule. Further, if YOU miss the appointment, how can you be rude when asked about it. If this is how they treat prospective sales people who would make the company a ton of money, I can't imagine how they treat their clients. more

HORRIBLE EXPERIENCES 10/10/2011

What a horrible experience. I had them take care of two transactions for me. The refinance of a house, and a purchase of a different house about a month apart from each other. They made mistakes on both. Not small mistakes. For my purchase, they waited until the last minute (literally) to finally have my loan go through underwriting. I was within an hour of losing the deal. They kept telling me everything was ok, then decide they need more info from me, then say they have everything, and then again tell me they needed more info. Then, after we close, I find out they made a mistake and I have to send them over $3k! more

Awesome with Joe C 1/6/2010

I recently closed a loan with Joe Caltabiano and his team Nikki and Corbin through Guaranteed Rate. The entire experience was by far the best one I have ever had in regards to mortgages. The team was super friendly and easy to work with. They got the process done in good time and I feel like I got a great deal. I mostly talked with Corbin, he was always available to answer any questions or concerns I had. I would definitely use the company (Joe's team) when it's time to refinance and would recommend them to anyone. Pros: staff was polite and always answered questions, good rate more

Nobody does it better 9/8/2009

I met Scott after a family member had refered him during a refinance earlier this year. They had also used Scott when they bought some years back and told me that he was super reliable. I was a first time home buyer with no idea about closing cost, title, insurance and all that fun stuff. Like most people i shopped around for the cheapest rate before meeting with Scott so I would have som gun powder going into his office. It took Scott less than 20 minutes to lock me into a much lower rate. (i was pre qualified in less than 15 minutes and we got the same rate as he told me the first time) His rates are low and most importantly so are the mortgage rate they gave me. I have told 3 friends who are in the market right now to contact him. Scott is 100% profesional, but he is not a dry broker with just dollar signs in his eyes. He followed up during every step. Believe me, he is on my speed dial now :) I Am not sure what else i can say about Scott, but there is no one else i would trust handling my mortgage!If you are buying or just refinancing, give him a call! Pros: Price, person, professionalism Cons: none what so ever more
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Owner Message

  • Since opening its doors in Chicago in 2000, the Guaranteed Rate philosophy has spread like wildfire. Today, Guaranteed Rate is one of the largest independent mortgage companies in the country. Loan volume has grown a total of 2,567% to $5.23B in 2009,...

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    North Center, North Side

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