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Gruene Outpost River Lodge - New Braunfels, TX - Reviews page 1 - Judysbook

Gruene Outpost River Lodge

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1273 River Ter
New Braunfels, TX 78130
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(830) 625-7772
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My husband and I have absolutely nothing nice to say about this place. He took me here on my birthday for a surprise and he was very heartbroken when we got there because he was h...

Never stay here 11/11/2007

My husband and I have absolutely nothing nice to say about this place. He took me here on my birthday for a surprise and he was very heartbroken when we got there because he was hoping for something nice, quiet and romantic. If animal left overs (you should know) on the floor, stained sheets, torn stinky carpet, mystery grudge on all the countertops, buggz (I have to spell it wrong cause filters on this site won't allow honesty) in the sink, toilet and bathtub, a toilet seat that won't stay up, peeled back linoleum and loud frat parties are nice and romantic than this is the place for you. Of course the people running the place are smart, they get you to pay in advance with a min. two night stay. Needless to say, we left immediately after the first night and they charged us the full amount and would not apologize or work with us in any way. So we paid for an entire night that we were not there. The place was so disgusting that we considered sleeping in our truck halfway through the night. No one has ever made an attempt to clean this place up. Cobwebs are everywhere, the mini blinds were all broken and covered in a layer of dust and we counted ten dead flys in the window seal. If the people running this place had any kind of business sense, they would care about guest satisfaction, but they just told us ""Oh well, we haven't had any complaints before, there's nothing we can do"". Which I find really hard to believe unless other people just like to spend $120 a night to eat and sleep in filthy conditions. Cons: ambience, parking, service more
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  • Hours:

    Mon. - Sun. 24 Hours
  • Payments:

    Master Card, Visa

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