Groppetti Automotive

purchased a 2013 Toyota Corolla S last week. I was giving a friend a ride to pick up his car from getting service and noticed the Corolla S in the parking lot. Later that day, I gave them a call and told them exactly which vehicle I was interested in buying. The next day I received a call from the manager informing me that he will be away for a few days but things could be arranged if I was interested. Of course, I confirmed and he set up everything for me for the following day. Although the Mike Hagans was away, I was given the ""red carpet"" treatment by Toyota and the process was effortless. \r I was extremely impressed with the amazing customer service, nice facilities, inviting atmosphere, and friendly staff. It only took me 1.5 hrs to test drive the car, fill out the paperwork and complete the transaction. I was given what was promised to me over the phone; the car I wanted, 0 down, 0%, and first payment in 90 days. \r I highly recommend this place to anyone looking for a great dependable and afforable vehicle.\r Marvin\r \r more

Nissan of Visalia gave great service, respect, and patience. When I bought my new Nissan Quest, Manny Jurado was very helpful and very intelligent. I was very happy with the service I recieved. more

Worst experience and worst service ever. I purchased a vehicle and soon after noticed a problem. Took it into Visalia Toyota 5 times and they could never fix the problem. And, they were very rude and unprofessional. I then took my vehicle to Carol's Tire Warehouse where they aligned my wheels in about 10 minutes and now my vehicle runs perfect. 5 trips to a horrible place wasted days of my time or 10 minutes to somewhere where they actually know what they are doing? Easy choice, never buy or take your vehicle to Visalia Gropetti! more

For the last couple of years I had a local Honda dealership in Fresno working on my car but i'd noticed something weird - they were taking longer and longer to get my Civic back and it was getting more expensive. I started to price-search like everybody else I know is, and found that Groppetti Honda in visalia was just a few minutes away and wanted to give them a try.\r \r Their service guys were friendlier, their price was better, (worth the drive if you're coming from Fresno or Bakersfield) and did a good job as far as I can tell. Its been 3 months since my last service so I guess I should schedule my appointment online with them today! - YES, i'd recommend them to a friend or family member.\r \r -Johnny Pros: better price than local Fresno dealership!! faster too Cons: extra 10 minute drive more

I was going to buy a car. So I thought! \r \r I was told a verbal price it was agreed on & the check was made out. I was even told to post date it for 29 days until my insurance check came in (if it came in earlier to call & they would run it through). So I was asked to come on down to pick-up my new car. Their word was not solid, they broke their agreement. They re-nigged the price of the car to 3000.00 more, it was shady & cruel, bad business ethics. Considering what I have gone through, a horrific accident & trying recover phyically but more emotionally. What they put me through was devistating. I was literally in tears w/ both of these men sitting in front of me with a check that meant nothing. \r \r They had know right from the beginning that I was not going to finance. I gave them an exact figure no more & all 3 said it was workable and they gave their 125% on it. Quote-un-Quote. In which via on the lot 9/8/09 pm w/ David Japada & on the phone 9/9/09 am w/Mike & Robert Humphrey-am was when the price & time was discussed & agreed.\r \r The Salesman there....look If their mouths are moving I would run...NOT Beileve a word of it. GROPPETTI Automotive would NEVER EARN MY BUSINESS, MY FAMILIES BUSINESS, OR MY FRIENDS, & ASSOCIATES NOW in light of what has taken place. They know what I have gone through & then having to deal with them. I am getting the word out to the public now of this experience as quick as I can. This was very tramic for me to have to go through. I am a very logical & level head person, however this was bad business ethics all around\r \r I have to rate this something, it will look like one star, it is really a minus 10 stars-10 Cons: Mis-Represents themself very cleverly just to get you in more