I used to take my cat to Groomingdale's, but after my last experience with them, I changed groomers. The groomer was in a hurry I suppose since it was Friday. She called and let me know he was ready to be picked up and I let her know I was on my way. I was on my way there, and not 5 minutes after she called the first time, she called again and asked me rather rudely if someone was coming to pick the cat up because they were closing for the day. I got there and paid, only to see there were 4 other dogs waiting to be picked up. I got to my car and took my cat out of his carrier to find he was soaking wet on his stomach. She didn't even dry him! He could have gotten sick especially with the cold weather.