Amazing! I have been to a couple groomers. I have called a million. I am a hairstylist, not a dog groomer! This is the first place I have been where they actualy do what I asked them to do. Mitfchell has a ton of hair and recently my 2 year old sn decided to eat it. I wanted Mitchell to be shaved, gracefully. Groomingdale's did it! Love them and I will be happy to go back! Judging from the wag on Mitchells tail, he will be happy for another visit when it's time!