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Green Hills Lawn Mower Co - Nashville, TN - Reviews page 1 - Judysbook

Green Hills Lawn Mower Co

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4106 Hillsboro Pike Ste A
Nashville, TN 37215
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(615) 292-6416
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Reviews

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Best

I left an older string trimmer with them last week and asked them to repair it. They promised to have it ready with in a week. Not only was the work completed prior to the time th...

Worst

Don't use this company,they had my mower over a month and when I called to get it they never even started to work on it with no apology I might ad. Then they found out they had t...

Editorial review from Citysearch 3/6/2013

Do not use this place. I dropped off a mower for a simple reconnect a pedal cable, and they took my engine apart, broke the engine while apart and want over $600.00 to fix it. I dropped off the mower running fine except the pedal cable disconnected, and now I get back a broken lawn mower. This is so wrong and as my kids always say, totally unfair. If anybody can give me some advice on how to get them to fix what they have broken, and some advice on who all to complain to so this won't happen to anybody else, please tell. The paperwork I signed did not even ask them to take apart my mower engine. Going to this company has truly been a nightmare. more

Editorial review from Citysearch 9/7/2012

worst service, stay away from them! more

I left an older string trimmer with 6/11/2012

I left an older string trimmer with them last week and asked them to repair it. They promised to have it ready with in a week. Not only was the work completed prior to the time they promised - but they spent time explaining what the issue was and advised me on how to keep from having repair needs in the future. This was after the bill was paid. They were polite, kind and patient. Its a pleasure to do business with a locally owned business who put the customer's needs before theirs. These folks are knowledgeable mechanics and provide first class service. I recommend Green Hills Lawnmower to everyone. Thank You! more


Really bad customer service!!! 6/27/2011

Don't use this company,they had my mower over a month and when I called to get it they never even started to work on it with no apology I might ad. Then they found out they had to order a part and they said the parts company sent the wrong one to boot(no apology yet-they could care less!!) Finally the mower is fixed and they said it would cost me about $200 bucks for a mower that cost about $200 bucks new. These guys are terrible!!! Stay away from Green Hills Lawn Mower Co. Never got one apology during the 5 week ordeal. Mark M more

Poor Customer Service 6/11/2007

I took my mower to Green Hills Lawn Mowers to be repaired for a time of 7-10 days. Four weeks later I was notified that my service had been completed and now I have no lawn mower because I could not afford the expensive parts and labor costs! ($140) Along with the slow service and expensive labor, the attendants were extremely unhelpful. When I inquired about the cost, I was told that 3 hours were spent on it which is considered a long time. I am no mechanic and I spent more than 3 hours working on it myself before taking it in. I would highly suggest taking your lawn equipment repairs elsewhere! more
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