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Greater Nevada Credit Union - Carson City, NV - Reviews page 1 - Judysbook

Greater Nevada Credit Union

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1111 N Saliman Rd
Carson City, NV 89701
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(775) 882-2060
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Never have i ever dealt with such "UNPROFESSIONAL PEOPLE EVER"!After having phone contact with this Rep named Jason,I was furious!His comments,his lack of having any or little com...

WORST EXAMPLE OF CUSTOMER COMMUNICATION I HAD,EVER!!! 1/12/2009

Never have i ever dealt with such "UNPROFESSIONAL PEOPLE EVER"!After having phone contact with this Rep named Jason,I was furious!His comments,his lack of having any or little communication skills and his poor attitude and disposition was so bad,it actually reflected on my attitude.I found myself cursing at him with absolute anger towards him.After i hung-up,I was walking circles and couldn't believe what had just took place!I wanted to call back but was so frustrated,I couldn't.So i sent e-mail,wrote letter's and never recieved a response.I refused to talk with anyone by phone til i was contacted from other letters,notes and e-mail i had sent,but still no contact was made with me.Well to say the least,I'm a hard-hit casuality from our current economic downfall.I found myself slowly falling further behind week after week.I went from up to $57,000.00 a year to under $30,000.00 for 2008.I was not quite 3 months behind on my car payment and i was contacted by a repo-man.So i called and was given a ph # for a lady(?) who handled repositions.I called and "WOW",I was floored again,completely.I spoke to a Stella.What a b!%ch she was!It started out with,Me:"I'm sorry,but your phone is muffled,and I'm having a hard time understanding you".Stella:You know what,that's your problem,not mine".First off,for her to even say that was like a shock.But the way she said it with complete anger and a completely poor attitude and disposition was unlike anything i had ever in my 54 years dealt with in the past."I WAS TREATED LIKE I WAS DIRT!!!A PIECE OF TRASH".It wasn't just the few comments she made or how she stated them.It was the entire 10 minute or so from begginning to end!She carried an attitude,and spoke in such of a manner towards me with no respect,no professionalisum,no courtesy and lacked any compassion what so ever.You would think she would try to work something out to resolve the situation,but didn't even try.I had it after her,and gave them the car.GNCU.NEVER AGAIN!!! more
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