I brought my Rott, Alex, in the middle of the night to this vet only because this was the first emergency vet I could find and Alex appeared to be in pain. The dr. on duty was not only cold and unfeeling, but after everything she said to me she added, ""okay?"", which quickly became annoying while I was learning that my dog would most likely have to be put to sleep. She explained that he had bloat, which was something I had never heard of before. After telling me what was the matter with Alex, she jumped right into the finances and told me not only did I have to pay immediately, but they would take the time to go through the process of finding out if the money was in the bank , which it was, prior to Alex being taken care of. She confirmed that not only was he in pain, he was in excruciating pain, yet she just kept going on and on about the money she needed while Alex lay in the back. She told me he was already in shock, his main organs and circulation were already shutting down, yet the subject of money, money, money, never ended nor did her constant ""okay?"" after each sentence. Not knowing what to do, I made a phone call to my sister to ask what I should do (I was hysterical and going into shock myself) and was told it would be best to put Alex to sleep after I told her that that dr. said even after an operation it would probably keep happening to him. It has been a little over a month now and my heart is still broken, the pain of losing him is constant, and I feel that I made the wrong decision, but I cannot reverse that now, he is gone. I would think that a vet dr. would have a little more compassion and try to work with pet owners financially instead of money being the primary concern when a beloved member of a family has their very life at risk. I do not recommend going here if you truly love your pet.