I was reasonable...""this side of my hair doesn't look right"". Stylist slammed her scissors on table. I said ""I will fix it at home."" She almost ripped apron off of me. I asked to speak to manager....his comment ""if you don't like it when you get home, come back and I will make it right."" Now why does he think a 15 minute drive home is going to change my mind? Absolutely ridiculous. After 7 years of getting my haircut here...I will not be back.