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Grease Monkey - Federal Way, WA - Reviews page 1 - Judysbook

Grease Monkey

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33505 21st Ave SW
Federal Way, WA 98023
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(253) 874-6610
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Main categories:

Oil Change

Related categories:

Automotive , Auto Repair & Service

Reviews

( 0 )
( 2 )
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( 1 )
( 2 )

Best

I went to Grease Monkey to get an oil change, but it was almost time for them to close so I didn't get in. However, I was worried about my car because it had been too long since I...

Worst

The shop upsold me unecessary service such as air filter and power steering fluid. They spoke negatively about dealership where I previously took my car to service. They misinform...

Sold me unnecessary service I didn't need 10/17/2009

The shop upsold me unecessary service such as air filter and power steering fluid. They spoke negatively about dealership where I previously took my car to service. They misinformed and misled me about some services which were not needed such as power steering fluid which was a light yellowish color and did not appear to be dirty. But they claimed that the fluid should be pink color, claiming that it's the original fluild when I bought the car and it had never been replaced and that dealers do not perform this service because they wanted my transmission to break so they can charge me to replace it. This is not true as I confirmed with my dealer after the service and compared what Grease Monkey told me with my previous service record at the Dealership. Both of my air filter and power steering fluid had in fact just been replaced during my last service at the dealership less than 19K miles ago and they don't appear to be dirty. They also offered a 10% discount to entice me if I get them everything done today. more

new owners - new attitude towards customers 9/16/2008

I had gone to this oil change shop a few times a year for about the past 4 years and I had recently returned and everything had changed. This used to be a place where you could trust the employees to bring to your attention the maintenance items your car needed that was due by the mileage, but now they will try to pressure sell you everything they offer on the board. The guy I dealt with was named "Doc" this guy pressured me and pressured me to buy over $500.00 in extra things and literally told me if I did more

new owners and district manager 9/16/2008

I had gone to this oil change shop a few times a year for about the past 4 years and I had recently returned and everything had changed. This used to be a place where you could trust the employees to bring to your attention the maintenance items your car needed that was due by the mileage, but now they will try to pressure sell you everything they offer on the board. The guy I dealt with was named "Doc" this guy pressured me and pressured me to buy over $500.00 in extra things and literally told me if I did more

very helpful 8/19/2005

I went to Grease Monkey to get an oil change, but it was almost time for them to close so I didn't get in. However, I was worried about my car because it had been too long since I had an oil change, so the guy offered to check my oil just to make sure it wasn't low. I went back the next day for an oil change and they were very helpful, pointing out problems that may be happening with my car even though they couldn't fix them (and thus make money off of me). more

Fast and friendly service 8/1/2005

I have been to that location several times. The waiting times were very short and the employees seem to know what they are doing and are very friendly. The waiting room has a big window and you can watch them perform the oil change and work done to the car. When doing an oil change they also vacuum the inside of the car and wash the windows. The oil changes are a little more expensive than other places. more
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