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Grayson Bmw - Knoxville, TN - Reviews page 1 - Judysbook

Grayson Bmw

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10671 Parkside Dr (at Lovell Rd)
Knoxville, TN 37922
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(865) 693-4555
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Reviews

( 18 )
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( 3 )

Best

It was really a pleasure doing business with the internet department. You all were quick and easy to work with.

Worst

Well folks, you want a dishonest dealer ? go there...how dishonest you ask...how about this..i got a car on line and they send me pictures and they took it from the right when the...

Good job 4/10/2012

It was really a pleasure doing business with the internet department. You all were quick and easy to work with. more

Good job 3/30/2012

Blake greeted me quickly and respectfully as I entered the dealership for the first time. He was extremely helpful in helping me find what I was looking for which is ultimately buying a new BMW 335i. more

good job 3/27/2012

I had a pleasant buying experience. Jim answered all of my questions and there was no pressure to buy even after the test drive. I would expect to buy at this location again next time I am in the market for a new car. more

very nice and helpful! 3/19/2012

Husband said Grant was the best he has ever dealt with, very nice and helpful! more

Great customer service 3/15/2012

Andrea is the greatest! I have now purchased 2 cars from her. She is easy to work with and does a great job providing you with all the information you need, and then some. more

Great experience 3/13/2012

Stephen made us feel very comfortable while buying our first car from these guys. I love our car and would absolutely recommend this dealer to anyone. more

Highly Recommend Grayson 2/8/2012

Andrea made this car purchase easy and quick. The service I received was great, and she was very personable. I will absolutely be back. more

Great Customer Service 2/8/2012

My experience with Mini of Knoxville was just great. They were a pleasure to deal with, and was actually fun! They gave me a great deal on a used Mini Coop and I really look forward to dealing with these guys again in the future more

Love our Mini 1/31/2012

I would absolutely work with Scott again. He was very knowledgeable and helpful. I never once felt pressured and was given all the information I needed and then some. I also appreciate how he gave my husband and I time periodically to talk without him. more

Loved it all! 1/16/2012

It felt like I had been dealing with old friends. They took care of things fast and correctly. Thank you for everything. more

Thanks Grayson 1/9/2012

I had the smoothest car buying experience ever from Grayson BMW. In over 20 years, I have never received such great customer service. I drove 5 hours to Grayson and it was well for it! I would absolutely recommend Grayson (and Andrea!) to anyone. more

Excellent Customer Service 12/30/2011

Excellent customer service in all departments. When buying or maintaining my BMW, I always have great experiences with every employee of Grayson BMW. more

Excellent Car Buying Experience 12/27/2011

Excellent car buying experience. Patrick is a great sales person. He definitely wants to help his customers leave happy. Thanks for everything. more

Very Nice Folks 12/21/2011

Very nice folks here. They made everything so easy to understand throughout the whole process. more

Great! 12/8/2011

I just bought a beautiful new BMW from Grayson and it was the easiest car purchase I have ever made. The staff was very friendly and they answered every question that I had about the different cars. Thanks for a great experience! more

Great Selection 12/6/2011

My experience here at Grayson's was wonderful. Great selection, and knowledgeable employees who were of such great help to me in picking out the perfect car. I really appreciate everything! more

Worse dealer i have the misery of dealing with 8/5/2011

Well folks, you want a dishonest dealer ? go there...how dishonest you ask...how about this..i got a car on line and they send me pictures and they took it from the right when the left have damage..that is about as scummy as i ahve ever come across. you say how much was the car? it was a $25000 used car so i am not talking a $500 jelopy here. there are a lot more, so far the repair jsut to bring it to acceptable shape is over $2000 and counting...on did i try and talk to them? well i would if they return my calls. Manager? what manager, he is busy and never called back....remember the movie from the 80's "" used cars "" these guys are worse!!!! more

Lie, Cheat, and Steal 7/12/2011

The staff at Grayson is a bunch of crooks who I wouldn more

Awesome experience! 12/29/2010

On a lark several weeks ago, I inquired about a Mini Cooper I'd noticed online. I wasn't seriously considering buying a vehicle at this time. After some initial reluctance (and concern about dealing with high pressured sales tactics), Andrea and I began communicating about available Mini Coopers. She answered every question very efficiently with a good dose of genuine kindness. By the time I drove to the dealership yesterday to try out the one I'd chosen, Andrea had everything in order, from minor touch-ups to financing. It was the most pleasant experience I've had buying an automobile. I love my Mini Cooper! more

Friendly and Great to work with. 12/27/2010

My wife and I had a great experience at Grayson BMW. Andrea and Mark both was the most professional and friendly, when it comes to customer service. Made us feel right at home and comfortable in making our decisions. Both should be noticed for their great work. more
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Additional information

  • Hours:

    Sales M-F 9am-8pm Sat. 9am-6pm closed Sun. Service M-F 7:30am-6pm Sat. 9am-4pm closed Sun. Parts M-F 8am-5:30pm Sat. 9am-4pm closed Sun.
  • Payments:

    Visa, Master Card, Discover

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