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Grayson Bmw

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10671 Parkside Dr (at Lovell Rd)
Knoxville, TN 37922

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(865) 693-4555
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Reviews
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( 3 )

Best

It was really a pleasure doing business with the internet department. You all were quick and easy to work with.

Worst

Well folks, you want a dishonest dealer ? go there...how dishonest you ask...how about this..i got a car on line and they send me pictures and they took it from the right when the...

Extremely Poor Customer Service 6/26/2009

Over the year, the car has had continuous failures. I had to bring the car back several times for the same issues. List includes transmission issues because of software, fuel management issues (extreme turbo lag) because of software. High Pressure Fuel Pump because of design issues. None of it was fixed right the first or second time. Now the low pressure fuel pump has failed. A week has passed in the shop after being towed there without resolution. This is the poorest customer service I have ever encountered. The 2008 was purchased there ""new""and this is the accountability you may encompass if you desire to be a customer at Grayson. Pros: people are polite Cons: Cannot fix real issues with late BMW 335i more
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Additional information
  • Hours: Sales M-F 9am-8pm Sat. 9am-6pm closed Sun. Service M-F 7:30am-6pm Sat. 9am-4pm closed Sun. Parts M-F 8am-5:30pm Sat. 9am-4pm closed Sun.
  • Payments: Visa, Master Card, Discover
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