JavaScript is not enabled.
Gray Line New York Tours - New York, NY - Reviews page 1 - Judysbook

Gray Line New York Tours

49 E 45TH St (at Between 45th Street and 46th Street)
New York, NY 10017
(212) 391-0111
Incorrect info? Correct your listing

Main categories:

Jewelry , Tour Guides & Services


( 0 )
( 0 )
( 1 )
( 0 )
( 2 )


All reviews seem negative


Athough it is stated they were the New York Experts, it didn't happen. Do your own homework and know the times places open and close. And after that mess, you can get a refund...d...

TERRIBLE CUSTOMER SERVICE. Take the subway!! 11/28/2010

Athough it is stated they were the New York Experts, it didn't happen. Do your own homework and know the times places open and close. And after that mess, you can get a refund...don't hold your breath. This took over 10 calls and finally a call to corporate, one year in total. Take the subways, take the taxis, walk..... more

ok - I guess 8/3/2010

We were approched at the Staten Island Ferry by a ticket sales person. This was our first time in the city with our children ages 8 and 10 and they were very excited to see all the sights. We purchased 2 adult tickets and 2 child for a total of $196 - we did buy the all loops 48 hour. At that time I asked when the last bus left and the salesperson said 10pm. I assumed we could hop on, hop off at their stops anywhere in the city till 10pm. I was wrong the loops only run till certain times, My family hopped off in Tribeca at 6 to eat dinner around 8 we were looking to pick up the night loop tour - with no busses to be found. We walked about an hour with hopes of finding a pick up -no luck. We did find about 10 other people at a bus stop that were in the same situation as us and had been told a similure story by the sales agent. We then called "grayline" to be told that the night loop tour only leaves out of Times Square. Soooo we all took the subway to Times Square and was able to hop the night tour bus from there. It is a nice tour and overall view of the city, just be sure you understand the schedules and loops of the buses. Pros: great view from top of bus Cons: ticket sellers gave wrong info. more

Biggest waste of money in NYC 5/30/2008

It's astounding how gullible tourists can be...and how much money they are willing to waste! To get scammed by (at best) sketchy hustlers to part with a great deal of cash, just to ride around Manhattan in a dirty open-air FUEL GUZZLING (read: MOST environmentally unfriendly) bus, driven by operators who violate traffic laws and create traffic havoc block by block, is not my idea of the best way to see New York. Apart from walking, which is the healthiest, cheapest and most interactive way to experience the city, visitors and residents alike can get the exact same tours for the $2 price of a MetroCard on the local city buses. The routes and destinations are exactly the same as the over-priced Grayline Tour buses, as roomy and comfortable (more or less), and most buses arrive every 10 to 30 minutes...and you can take all the pictures you want and hop on or hop off anywhere along the line that peaks your curiosity. Not sure of your bearings? Ask the driver (most are far more friendly than the tour bus operators). Not sure of a sight? Ask another passenger; contrary to popular belief, New Yorkers are more than willing to offer help, advice or recommendations. Never ever fails. For example, take the M6 local bus from 57th Street & 7th Avenue; travels right through the heart of Times Square, all the way down Broadway (past Herald, Madison, Union, Washington Square Parks) all the way to the tip of Lower Manhattan. Cost: $2 (MetroCard obtained at any subway station in the city; and exact change accepted as well on all buses!). Two thumbs down to the Grayline (and shame on them)! If you can't walk the city, see the city the way the locals do...and save that money for a boat ride around the island or lunch at any number of fantastic eateries along the way. Or maybe a really good pair of walking shoes! Hope this helps. Pros: none Cons: damage to the environment, traffic violations, COST!, concern for safety, and on... more
< Previous 1 Next >
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 11/30/2016


  • Sells necklaces, chokers, pendants, rings, bracelets and more in white gold, platinum, titanium and Silver 999.

  • 8/25/2004 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-7pm Sat 11am-6pm
  • Payments:

    Discover, Visa, Master Card, American Express
  • Neighborhoods:

    Midtown Center, Midtown

Best Deals and Recommendations