I ordered here for years; I loved their food. However, every time I ordered and it was messed up or wrong, I would call and complain so they could know and make it right as any other restaurant does. They always say they will record your name and credit you. However, whenever you call back to redeem your credit, they can never seem to find it. This, with the combination of the dirty store, unclean looking staff, and incredibly rude employees and management has led to me to never patronize this establishment again. It's too bad; instead of giving me the free $7 hoagie I was promised by an employee due to a mistake, they lost hundreds of dollars in future business. Pray they don't mess up your order because they WON'T make it right!
Pros: Decent Taste
Cons: Everything Else