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Grand Prairie Ford - Grand Prairie, TX - Reviews page 1 - Judysbook
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Grand Prairie Ford

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701 E Palace Pkwy
Grand Prairie, TX 75050
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(972) 352-8000
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Main categories:

Ford Dealers

Related categories:

Automotive , Car Dealers

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Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX
Grand Prairie Ford - Grand Prairie, TX

Reviews

( 54 )
( 7 )
( 0 )
( 0 )
( 6 )

Best

GP Ford has been my dealership of choice for a few years. I like the atmosphere, staff in both sales and service.

Worst

They called me in because they found my car for sale on Craigslist. I drove 45 minutes one way to get there. Once I was there they told me they wouldn't be able to buy my car beca...

Did they call wanting to buy your car off of Craigslist? Beware! 5/20/2014

They called me in because they found my car for sale on Craigslist. I drove 45 minutes one way to get there. Once I was there they told me they wouldn't be able to buy my car because it's an exotic and it isn't a Ford. I asked them why they called me saying they were interested in buying my car in the first place. All they had to say was sorry. Mary was the name of the person who originally called me. Brittany was the name of the person who scheduled the appointment. Once I got there I talked to 3 different salesmen and a manager who all tried to pass me on to someone else. Not the smartest group of guys I've dealt with. I wish I would've checked their ratings online before going in. They average 2 out of 5 stars! more

Good deal! 11/16/2012

GP Ford has been my dealership of choice for a few years. I like the atmosphere, staff in both sales and service. more

Thanks so much! 11/9/2012

Veronica was super amazing! more

Awesome 10/23/2012

Natalie is the best! more

Satisfied! 10/11/2012

David is the real deal. Customer service satisfaction! more

Love the experience here! 9/19/2012

A pleasant experience. more

Definitely come back! 9/17/2012

Your service advisor (Veronica) was amazing and I will keep coming back. more

The Customer service was great! 8/9/2012

Just wanted to let you all know Johnny Crecy is an asset to your company. He went above and beyond to ensure my vehicle was top priority by keeping me updated on each step. You need more associates like Johnny! more

Well done!!!! 8/1/2012

David Steen is truly outstanding. He keeps his customers totally informed and follows through in every detail. We couldn’t ask for better treatment. His attitude and performance is way above and beyond most other dealerships. He is truly superior asset at Grand Prairie Ford. David tells you what to expect up front and it happens exactly as he tells us. I am totally sold on David Steen’s excellent attention and service. A company is only as good as its employees. David helps Grand Prairie Ford stay at the front of the line. Keep up the good work! Right now you guys are “SECOND TO NONE.” more

Perfect! 7/5/2012

Perfect as usual! You guys are great! No one will work on my truck but you. Thank you very much for everything you did. more

Best in the metroplex! 6/8/2012

Very friendly and helpful staff! The service department has to be the very best in the metroplex. From the moment you walk in to the moment you leave, you are well treated and served. Thank for all you do! more

Top Notch customer service! 5/2/2012

Johnny Crecy went above and beyond to ensure top notch customer service! I had some additional items performed on my vehicle where I may not have if Johnny had not taken the time, short staffed, to explain the importance. You need more associates like Johnny! more

Excellent service department! 4/16/2012

I have never had any problems when I bring either my vehicle or my daughter’s vehicle to the dealership for service. I’ve always been satisfied with the work that was done. more

Great service department! 3/28/2012

The service department has to be the very best in the metroplex. From the moment you walk in, to the moment you leave, you are well treated and served. Thanks for all you do. more

Excellent! 2/8/2012

My advisor was very helpful, she provided me with all the information I needed to make an informed choice. more

A pleasure to work with Grand Prairie Ford! 4/12/2011

Darrell Casey was outstanding as my sales person. He worked with my schedule and was really great to work with. It was a pleasure to do business with Grand Prairie Ford. more

Completely pleased customer. 4/5/2011

I am completely pleased with your dealership and the service department! Will recommend Grand Prairie Ford to my friends in the future. Mr. David Skeen does a very good job from start to finish….well pleased. Thank you! more

An auto dealer you can depend on 3/30/2011

It was a very pleasant experience working with Karlie Richardson. I didn’t ever feel like I was given the run around. Barry in finance was just as helpful, informative, organized and completed the whole process in a timely manner. The whole experience made me feel very comfortable and I will return to Grand Prairie Ford for any future car or truck purchases. Thanks! more

Everyone was great! 3/18/2011

Everyone from sales to finance to service was great! Great customer service. No pressure. Excellent attention to detail. Our salesman was great and patient with us – would buy from him again! more

Excellent personnel! 3/9/2011

Great service, no pressure from the salespeople or finance people! And they were very helpful and patient with us too. Mickey Colbert was awesome! Thanks to all! more
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