They have no idea how to do billing or how to get prices straight. They tell you an amount, forget what they tell you, freak out and ask for a lot more money. That day, up front, no waiting. And act like you are a dead beat if you can't cough it up. Asked me if I had credit cards, waved out a credit care loan brochure and was ticked when I offered to pay a third due in 2 days. And then threatened that if they had known that I didn't have the money they'd prevent me from completing my dental work. It was nothing but trouble from the beginning with them. And they treated us like we were trash. The Doctor and the nurses are great. Too bad the manager is his mom. I won't ever be going back there again.