Good: The ladies that work at the store have been very helpful, even the new girls they hired try very hard to help which I appreciate. It is also hard to drag my 3 year old out of the store! She loves to play with all the toys.. Bad: The older woman (I believe is the owner) is quite mean, She pretty much yelled at me because I asked for the price on something once. I dont think I will be going back there anytime I see her in the store. I also saw one of the adorible girls that was helping me last week come out crying today! What did they do to her?. Improvements: I would very much like to see lower prices. :). Other: Try the other childrens stores in the mall as well as one on 4th street in San Rafael, they have similar products for much cheaper..