This company (Golden's Chimney Lining/Golden Flue), require a signed contract prior to beginning a job. However, the job was a nightmare and we are now dealing with the owner who is disputing his own contract and his own quote. Demanding that we pay more than amount originally quoted. Did not complete the work as promised (left firebox bottoms incomplete and no hearths). All the while making repeated calls on nights and weekends looking for more than $8,000.00 above original quote. Beware of this company and its owner. Appears to be shady in their collection practices.