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Golden Mattress Co Inc - Dallas, TX - Reviews page 1 - Judysbook

Golden Mattress Co Inc

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1240 Titan Dr
Dallas, TX 75247
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(214) 630-5588
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I purchased my President's Selection Lady Liberty double pillow top queen mattress with 805 coils from a dealer in Lewisville off of I35E North for $500 total less than 4 years ag...

Editorial review from Citysearch 12/4/2013

REFURBISHED CRAP, WORKS W/JOHN WARNER OF DALLAS DISCOUNT MATTRESS OF ADDISON,,HORRED MATTRESSES, DIPS AND PINGING NOISE. U'LL WAKE UP IN PAIN, THINKING U WERE WHIPPED. DO NOT PURCHASE ANYTHING FROM THESE 2 HORRID SHYSTERS. U WILL BE SORRY ! more

Inexpensive then costly...AVOID 4/6/2008

I purchased my President's Selection Lady Liberty double pillow top queen mattress with 805 coils from a dealer in Lewisville off of I35E North for $500 total less than 4 years ago. The mattress has a 10 yr pro-rated life warranty, and I have since followed the instructions provided for full cycle rotation and turning instructions for maximum satisfaction, however the middle of my mattress has a large dip. I am a single mom of 2 small kids and I am not a large person by any means so this is worries me....I have been trying to get in touch with them but it rings for over 7 minutes before you are disconnected. I have not been able to get through to discuss this matter with ANYONE from the company. This is extremely frustrating! I have neck and back problems, especially my lower back L4 & 5 which are herniated and the mattress is not providing the optimal support promised. If anyone has any advise please advise. I will be filing a complaint with the appropriate consumer agencies and possibly filing a claim with the small claims court if this matter is not resolved promptly! Pros: inexpensive Cons: not durable, poor customer service & unwilling to adhere to warranty offered more
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Additional information

  • Neighborhoods:

    Northwest Dallas/Love Field

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