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Glen's Tires - Salt Lake City, UT - Reviews page 1 - Judysbook

Glen's Tires

3368 S Redwood Rd
Salt Lake City, UT 84119
(801) 972-8213
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On Saturday, I called these guys looking for 2 tires that are a very difficult size to find. They took the time to find two different sets for us to chose from, especially at an u...


these guys are crooks. they have horrible service. their financing department is only out to screw people who already dont have money. they say its 90 days not intrest then charge...

Editorial review from Citysearch 3/18/2014

I will never go anywhere else. They are awesome the had me taken care of in no time at all. Cheapest deals I could find for rims and tires in town and they are all so nice and willing to help. more

Editorial review from Citysearch 3/18/2014

I was referred to glens by another tire shop when I damaged my wheel on a pothole. After two visits my car still runs like crap. The first time they replaced the tire and did the alignment. I took it back several days later with same rear end swaying that I started with. I asked that they look to see if there was a bent rim or axle. They didn't call me back. when I called them the mechanic who worked on it was not there. They balanced the front tires and sent me on my way. The next day my car was swaying bad again and I was losing traction with sharper turns. This may be a fine shop for tires but I wouldn't trust them with any repairs. more

Editorial review from Citysearch 7/15/2013

I took my truck tires in to have these guys swap out the old ones. The guy that was taking off the wheel center cap ruined and cracked three out of four of them while using a tiny allen wrench. I had to show him to use a pipe for more leverage and they came right off but it was too late he had cracked 3 of 4 of them. When he got them off he said one of the lugs was stripped out from the person that put the tires on previous..FUNNY they were the ones that put my previous tires on...Now for an $80 tire mount I am out at least $300 to replace the cracked whell caps. I called three times and spoke to the owners wife and she did NOTHING about it and OFFERED NO RESOLUTION....HORRIBLE customer service..I will never go back to Glen's and I would Never recommend this place to anyone. more

Editorial review from Citysearch 5/7/2013

I had an awesome experience, they were so helpful and they even beat all of the other prices I had been quoted from other tire companies. Was nice to have people that actually listened to what I wanted and didn't try to upsell me stuff I did not need. more

Editorial review from Citysearch 2/3/2013

I am sitting at my computer laughing AT Jessica A. for posting such a comment. The only thing that was accomplished by posting such a comment is the you are another one of the millions of idiots out the who dont read the contact before they sign on the dotted line!! Its too bad that the price for stupidity can soo high!!! I hope you learned something from your very expensive mistake. more

Editorial review from Citysearch 11/19/2012

Absolutely the BEST tire buying experience I have ever had! Seriously! I paid half the price of new tires to get used tires. Tires that looked nearly new and were siped! No annoying sales men and I was in & out in 30 minutes. These guys have earned my business for life! more

Editorial review from Citysearch 11/17/2012

Everyone should go to Glen's! They Beat wal-mart prices have GREAT customer service. They show loyalty and respect to there customer. Just got a set of 4 tire plus warranty. Support your local shops! U will be 100% satisfied. Ask for Jeff.. more

Editorial review from Citysearch 7/6/2012

I do not understand the review that Jessica has given. I have used the 90 day no interest. But you have to realize that this 90 days no interest isn't actually part of Glens, it is a third party business that is called Crest Financial. It also states right there on the contract that if you don't pay within the time declared then there will be interest added on. It only took me 20 minutes to get all the paperwork done. And the workers were friendly and interactive. I was able to get 4 brand new tires that when I checked elsewhere they were $200-500 more. Very good business and definitely going to recommend this place to others! more

Editorial review from Citysearch 7/6/2012

I got brakes, tires and rims at glens. The service was great and I have and will continue to go back for years. They had great customer service and were cheaper then all the other places that I checked. Still the best in Utah County! more

Editorial review from Citysearch 6/26/2012

these guys are crooks. they have horrible service. their financing department is only out to screw people who already dont have money. they say its 90 days not intrest then charge you an extra 1200 dollars if you dont pay it in 90 days. they dont explain anything about the terms when you buy tires and try to charge you 500 dollars to return the tires. i will never go back here again and would never recomened anyone to these guys. on top of the crappy loan services they have just crappy service, it took us over two hours to get the paper work done then they didnt have our tires in stock. when they did get them in it took over two hours to get them on the truck. we will never go back. they needl to be shut down for fraud. more

On Saturday, I called these guys 5/26/2012

On Saturday, I called these guys looking for 2 tires that are a very difficult size to find. They took the time to find two different sets for us to chose from, especially at an urgent time! Very courteous and quick! more

Best Tire and Mechanic Shop in Utah 2/28/2012

These gentlemen are the absolute perfection of honesty helpfulness. It is not only tires, they have fixed our cars for years and we have always gone back to them. They are willing to work with you and keep a smile on their faces. Without them I would have been lost many times. I have checked out other mechanics and tires services in and around salt lake over the years, but I always go back to them because they are so professional and curtious. Not to mention they have always charged less at practically every service I have looked into. I absolutely can not say enough about Glen's tires. To the gentlemen @ Glen's, Thank you so much for everything. In case you are wondering whom this is from I recently had my green concord in ur shop. more

Great place for tires 11/8/2011

I have been coming to Glens since I got my first car back in 1996 and will continue to be a loyal customer as long as I live in Utah. Last time I needed tires, I drove 3 hours to West Valley because I know I can trust them to treat me right. I had two tires, years apart that ended up being bad and it was made right each time so I find the poor reviews hard to believe. Thanks You Glens Tires, you will always have my business. more

we love Glen's Tires!! 11/5/2011

KENNITH0077's brain must be under inflated! I had an awsome experience there and saved almost 400$$! I was greeted by sales men Snow and John, not 4 steps from my truck and was looking at tires within minutes. I was never pressured into buying anything any was told the pros and cons of used tires VS new. I chose to purchase new tires because of the great deal they were able to give me. They even told me to check around and compare and come back if I was satisfied. as they put it they were giving me a ""smokin' deal"". I did and came back later that day! I don't know where they get their stock, but they definatly pass the savings in to their customers! I knew from news reports to always check the date of manufacture on any new tire you buy. These tires (Firestone) were less than a year old!! This business has been recently remodled and they have added all new equipment and I could tell all of the techs were well trained on the equipment they worked with. I also had my alignment done and was invited to watch as the technician did his job. He explained what he was doing and showed me how an alignment works. My truck drove like a new vehicle going home. All these thing put together made me feel totally confident that I wasn't getting ""ripped off blind"" as Kennith0077 puts it, and would recommend Glen's Tire to anyone.I don't usually write reviews, but I felt compelled to do it because of the excellent service and fantastic deals thay offer. Thanks again Glen's!! See you when my Honda needs tires! more

These guys are crooks, don't come here they'll robb you. 9/26/2011

Worst tire place in Utah, your better off going to Big-O or discount or anywhere else. They have a 30 days warranty, that doesn't mean anything. Just something they say to get your money. I bought some wheels, they were deflective. Now I'm stuck w/ junk I wouldn't sell to my enemy. Do not ever come here or they will rip you off blind. more

Joeaverage555@citysearch 9/5/2011

Hey Joe!\r \r In regards to your post regarding Glens Tires: I want SPECIFIC NAMES of the individuals you spoke with at Glens...I am the former owner, and I can ABSOLUTELY GUARANTEE to you that on MY watch, this NEVER WOULD have happened, NEVER COULD have happened...!!!!! Please tell me who you spoke with and I will first determine if that or those individuals involved remember this scenario as you describe it, or if it is something totally different. You should have simply said ""I would like to speak with the owner"", and I can ASSURE you the problem would have been IMMEDIATELY resolved to your satisfaction. This has been the STRICT POLICY, MY POLICY, of Glens Tires for over 40 years i.e., each and every customer will be a satisfied, happy, REPEAT customer!!!! Your story just doesn't add up, based upon over four decades of tire service to the general public. I solved every customer problem or complaint, and believe me when I tell you that they were both RARE and INFREQUENT!!!! The new owner is absolutely adamant about carrying on this established tradition ( the same management team is still in place!!) and if you found something otherwise, I would like you to name names, in order to address this issue. I await your reply. 801-580-2360\r \r Respectfully,\r Doug Durboraw\r \r more

Awesome Service, Awesome Pr$$ces!! 8/18/2011

Being a single mom, my finances are limited. So when I blow a tire, or need those new snow tires for our great Utah snow, I don't even hesitate/1 I totally go here every time to purchase my tires. Yes, I have tried Discount tire, Firestone, Walmart, ETC ETC ETC! But never, has any of these competitors came close to the price or awesome service that Glen's Tires provides EVERY TIME!! more

Shady Tire Con Artist! Buyer Beware! 6/28/2011

Shady Tire Con Artist! Buyer Beware! At first I went to buy some used tires from them, and I got an ok deal, but the next day I went out to my car and the tire was completely flat, and my rim was sitting on the street. I took them to a REAL tire place, and a REAL tire tech told me how unsafe the tire was that they sold me. He said the lining and treads had small cracks in them, and the tire could have ruptured at any moment. The problem is that they leave their tires sitting outside all year exposed to the weather, and that destroys the lining.I decided it was better and safer to take them back and get new ones. So where is where it gets interesting: I went back to glens to exchange the tires I bought for new ones. I saw the first time I went there that the owners frequently like to huddle together, and are always on the phone when they are apart. It turns out that they do this to negotiate strategies to squeeze every penny out of their customers. Shortly after a huddle, one of the guys came over to me and offered to buy my other pair of tires (the ones I were not trading in) for a very small fraction of the price! My tires sell for $160-180 new, and mine were barely worn. He offered to buy them for $25! They could have easily turned around and sold them for $100 each! Nice Try, but that definitely won't work on me! So they finally brought the pair of ""new"" tires from their off-site ""warehouse"" (They claim they have a warehouse for new tires off-site, but I'm betting it's just another tire yard where their customers cannot see their ""new"" tires being exposed to the weather). I had a look at these ""New"" tires they brought to me, and the rubber studs (the small hair-like tips on the treads that prove a tire is new and has never been on the road) were missing. They had a sticker on it, and white painted letters on the tread (not the whitewall) to ""show"" that a tire is new, but those could easily be added on a slightly-used tire to make them seem ""new"". At this point I was tired of arguing with these scam artists, and just took the ones they brought to me. They tacked on mounting fees (which they don't do for the other customers), which they never said ahead of time that they would, and charge me a tire-recycling fee (even though they didn't the first time) for the tires I just bought from them a few days ago (which they will re-sell). I was going to recommend all my friends and familiy to go here at first, I know of at least 3 people who are looking to buy tires in the near future and could have brought them good business, now I will recommend people to avoid this place. Worse tire place ever! I suggest you go to Costco, Victors, DIscount Tire, Big-O-Tires, Firestone, or ANYWHERE BUT GLENS! You have been warned! more

Great Place to get Tires New or Used 3/14/2009

Office has a shack-like appearance but has a comfy sofa and flat screen TV to enjoy a Game or daytime episode - while familiar face and friendly staff tend to the needs of your vehicle. I have been serviced by this team since 2003 and they keep me happy and they give good advice - good prices- and back up their work as well, if something should go wrong Pros: Get good deals on good tires Cons: Tight parking... more
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Additional information

  • Hours:

    8-8 Monday Thru Saturday 10-6 Sunday
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    West Valley City

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