I have no idea what was the problem the last girl had at Gino's, but I can assure you it wasn't the haircut. I have been going to get my hair done by Gino for the last 3 yars and I have never been happier. The last time I was there right before the New Years. One lady has mistaken me for her daughter, who was suppose to come to get her hair done. I was sitting and waiting for Gino while he was getting my color mixed (before my haircut), she come to me from behind and called me by her daughter's name. When I turned around she realized that she made a mistake, but she has complemented me on my hair (that had not been trimmed since early October!) and said that she wishes her daughter would get same style: "I love your hair!" - she said. Gino does magic, not the haircut, highlights or style. He makes you feel like a star. He gives a first class service for an acceptable price. If you can't get your hairdresser to make you feel special with the haircut, I recommend you to check out Gino - he is the best!
P.S.: when I first had my highlights done, they were cherry on my black hair. I got many-many complements and did not change my hairdresser ever since.