When making reservations for a large party in advance, the woman on the phone didn't seem to mind the number of guests (12) or the time (1 hour before close), but when we got there the server looked surprised and angry to get a large party so late! And when he asked us: ""Will this be all together, or seperate checks?"" and we answered the latter, he huffed loudly and immediately walked off! (Mind you, he asked in the middle of taking our drink orders...) The manager came and said: ""I know it's easier for YOU if we do seperate checks, but it's harder for US, so we're going to keep it altogether and let YOU figure it out at the end."" I have waited tables for five years and never would any manager be so rude to anyone - a correct response: ""I'm so sorry for the trouble, but our policy with large parties is to keep the table together, so the kitchen can coordinate the large order... etc"" OR tell your staff not to ask, but to inform them from the beginning! Of course, when our bill came out, it wasn't even computerized - just written down on a green guest check. Would it have been so much harder to write those 12 orders on different checks and give them to the cooks at the same time? I mean, I told her she could still add the large party gratuity seperately to them. And it had nothing to do with coordinating place numbers on the table, becuase they just auctioned the food off when it came out (eg: ""Who had the linguine?!) The real reason they wanted to put it altogether? So that they could try to scam us in the end! The bill just wasn't adding up for us as we sat trying to figure out who owed what. And when we told the manager it was off, she literally yelled at us: ""I have a masters in mathematics! It is correct!"" One of our party went inside with her and used a calculator to show her that in fact she had overcharged us by $60. And then he came back out, by himself. No sight of the manager. No apology. I will never go back again! And I suggest you don't either!
Pros: Cheap food, Huge portions
Cons: Terrible Service, Unethical Management
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