Carpet Giant Carpet One signed up to tile and carpet my house for $18,000 I paid them $10,000 down. They would never come and finally after 8 months and only doing a small amount of tile I fired them. I think the installers might not have been trained properly as they didn't put the pan/drain thing in on the shower floors. The tile throughout the home was uneven and very sloppy. I had a hard time finding a tile setter to finish because the work was done so poorly. Anyway about 6 months ago they sent me an intmidation letter from some attorney/collection agency saying I owed them $18,000! I disputed the charges then their corporate headquarters in SLC called and we spoke and they said that it was taken care of so yesterday I got a poorly written letter by some a different attorney /collector called Bradley G. Nykamp from NYKAMP LAW OFFICE, P.C. saying I not only owed the $18,000 but interest of just under $5,000 (I was beside myself) . I think I might sue them as they have been very unprofessional and horrible to do business with I would never use them again! P.S. It appears all Carpet Giant/ Carpet One stores are owned by Western Wholesale Flooring in SLC.
Cons: Dishonnest, poor services, terrible tile setter