Bought a jacket from this store, when i got back home i realized that i really did not need it and decided to go return it because I really needed the money that I spent for it. I went back to the store no more than 5 hours after purchasing the jacket with my receipt, the card i payed with, and the jacket that still had the tags on it. The man behind the register was the manager and stated boldly without negotiation that there was a no return policy. I told him that I was not informed of a no return policy when i purchaed the product, and if I knew of this policy I would have not bought the product. I know for a fact that he could return it because i returned something before in this store. He was very rude to me and did not help me out at all even after i explained my situation. I simply wanted the money i did not want anything else in the store. The manager stood behind the counter and did absoloutely nothing to help me whatsoever and he was very rude throughout the argument. To top it all of, when my buddy was checking out and buying something his card would not swipe and the manager refused to take the 10 seconds to enter it manually when asked and told him to go an ATM. I had to walk out of the store before I punched this magaer in the face. He is a short asian man. I forgot his name.
Pros: some cool shoes.
Cons: Extremely rude staff especially the manager(short chubby asian male watch out for him), Absoloutely terrible customer service, No return policy.