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Gerry Rays Roofing - Tacoma, WA - Reviews page 1 - Judysbook

Gerry Rays Roofing

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2203 159th St Ct E
Tacoma, WA 98445
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(253) 394-6687
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Gerry Rays Roofing - Tacoma, WA

Reviews

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Best

Found Jerry rays roofing on Craigslist, Yes I said Craigslist. Called him up he was out the next day with a Bid. explained everything in detail didn't have to ask a lot of Questio...

Worst

1. Get an estimate. Agree to work. As they are tearing off the roof I am told there is a $500 dollar cost overrun due to a wrong estimate on plywood. I end up paying $500 more. ...

Gerry Rays Roofing 3/28/2014

Found Jerry rays roofing on Craigslist, Yes I said Craigslist. Called him up he was out the next day with a Bid. explained everything in detail didn't have to ask a lot of Questions like with other roofing company's On time great quote. Didn't try to sell me stuff I didn't need .finished the job on time and did a great clean up job just as advertized. I would not hesitate to use him again more

Made problem worse and won't back up his guarantee 1/27/2013

My problem was a slow leak where my house roof meets my sunroom. I emailed Gerry Ray to come out and give me a quote. He said that he went on Google earth and that it would be $395.00 including tax. I asked him if it would fix the leak (all via email) and he said that his work is guaranteed for a year. His guy came out and worked on the roof. When it rained the next time it was at least 10 times worse if not more. I emailed him and told him that he needed to come out himself to fix the problem. He did and after he 'fixed' it he called me (not in writing even though everything up till then was in writing) and said that he thought that he fixed it. Within a few days it rained again and the leak was still worse than before they came out the first time to fix it. It now was doing a lot of damage to the drywall in my house. I emailed him that it was still leaking and he never responded. I then had my attorney send him a letter that he needs to reimburse me only for the $395.00 and not for the extra damage that he caused. No response from him. When I wanted work done he emailed me quickly and even after the first 'fix' he responded via email quickly. Once the problem became worse he flat lined on me. I will never use him again. I wondered why he's not listed on Angie's list and now I know why. He sends out this referral link that makes me wonder if it's really an accurate representation of his work. Buyer Beware! RESPONSE FROM AAA Gerry Ray's Roofing: Greg, I received an email from you. 3 weeks ago saying that the leak at gotten worse. We responded right away and came out that very day and took everything apart and I figured out the issue. You asked me to go in and look at the sheetrock. When I did I saw that there was only original damage from the original leak. You acted like you wanted me to fix something that wasn't my fault. Since our second trip to your house we have not heard a word from you. We have not received any mail we have not received a phone call and we have not received a letter from your attorney. I don't understand why you would be making false accusations but we will be more than happy to help you out in any way we can. Gerry more

Pleased 1/14/2013

I've had three roofing jobs done by Gerry Ray's Roofing. He did the roof on my house and the roofs of two apartment buildings I own. I have been satisfied with the experiences. Their service people are very presentable. I was pleased with the way they went about their work and cleaned up after they were done. I have a phrase I use to describe Gerry Ray: "He's my kind of guy". No bells and whistles, but he understands the way I want things done. more

I thoroughly recommend Gerry Ray's 1/11/2013

Gerry Ray's did a repair on my roof. While they were up there, they noticed something wrong with one of the vents and they fixed it, at no additional charge. I told them that in the spring I would call them to have my roof redone. We had numerous estimates and his was the best estimate. They got back to me just quickly. He was quick to come out, they were quick to fix it, they were very professional, and I would highly recommend them. more

Gerry is a great guy. He was a pleasure to work with. 1/8/2013

I was clicking around online, and his company came up along with a few others. I gave him a call, and he responded in a timely manner. It was a non-business day when he came out. He surveyed my issue, followed up, and did everything he said he would do. He is a man of his word. more

Fairly well. 1/7/2013

Gerry Ray's Roofing redid my skyline ceiling. It was leaking and they just refilled it. The man was on time and the service was actually pretty good. He came in and got the job done. The only problem we had was that we did not know who to write the check out to. Other than that, we are really pleased with the service. more

You'll get a great roof. 1/4/2013

Gerry Ray's Roofing came in and gave an estimate. They were very straightforward and did the job. The guys that came were really nice, and they cleaned up well afterward. It was the best price I could find. Gerry was always checking to see if they'd come or if I needed anything else. I would recommend them to anyone. Their prices are good, and they're reliable and trustworthy. more

All-in-all I was glad I went through them. 12/27/2012

They were referred to me from my sister, who knows Gerry. I called him up and he came down within a matter of days and gave me a quote. After that they got back to me fairly quickly, and within a week I had my new roof on from start to finish which I thought was great. more

Overall it was painless. 9/24/2012

They came on time and started working right away. When they did the work, a few of the days they didn't work a whole day. They must have had their reasons though. Aside from that it was a painless experience. Gerry Ray was nice about everything. more

Excellent. 9/12/2012

I'm just very happy with it all. It was a fine experience. Very fine. They were all polite, and they cleaned up after everything. You would never know anything was going on. more

Satisfactory experience. 9/11/2012

The work was done very quickly. The workers from AAA Gerry Ray's Roofing were clean and did everything to our satisfaction. more

I like Gerry and I like his work 9/10/2012

We were having problems in our barns and Gerry Ray's Roofing re-roofed them. He had previously re-roofed our mobile home, so we were familiar with his work. Everything he has done for us has been excellent. more

Honest and hardworking people 9/7/2012

I have used Gerry Ray's Roofing twice. The first time I used them was to install new roofing in an apartment building. They gained my trust and I decided to use them on a second building. I'm very pleased with their work. The men were friendly and they cleaned up well after they were done. I plan on using them to work on four additional buildings. more

As far as roofing goes, very well. 9/6/2012

We got requested estimates and AAA Gerry Ray's Roofing got back to us immediately. They were very professional. Not only did they give us a verbal quote, but shot us an email with the quote attached to it right away so we knew what he was planning on doing and his guarantees and warranties. This is a very well run and efficient business. We actually have relatives who are roofers and we went with AAA Gerry Ray's Roofing because our neighbors had them do work on their own house and we were very impressed. We will be hiring this company again to do work for our rentals. more

Did a fine job 7/17/2012

Very good experience.Installer Brian, has been with Co. for 6 years very good worker. No surprises, prices were clearly stated,and Gerry was great to work with. I would recommend you call them for a bid,it will probably save you money,and you get good quality work done by local guys. more

Excellent work, done on time and within budget. 7/16/2012

Gerry was very helpful and honest. The bid was very good and there were no hidden costs. Yard was completely spotless when job was completed. Gerry kept homeowner informed throughout the job. more

very satisfied customer 7/16/2012

Very easy to work with. Very professional contractor. They completed the job in a timely manner. more

Professional and fast. 7/11/2012

It was great. They were professional and quick. Gerry Ray's Roofing did a good job. They came out, gave us a good quote, and when we were ready to have the work done, they were out in a matter of days. They replaced a section of roof which needed to be torn off and redone. more

EXCELLENT WORK, HONEST, EASY TO WORK WITH 6/13/2012

GERRY RAY'S ROOFING STAYED WITHIN HIS BID, CAME BACK TO FIX AN ISSUE AND WAS DILIGENT IN HIS TIMELINE. I WOULD RECOMMEND HIM TO ANYONE NEEDING ROOFING. more

Happy to have AAA Gerry Ray's Roofing do it! 6/13/2012

When I called Gerry at AAA Gerry Ray's Roofing, he was prompt when he came out. He did everything he said he was going to do! I was happy to have AAA Gerry Ray's Roofing do it. The company was as recommendation from other people I know at work. Gerry kept to the price! more
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Owner Message

  • We listen to your needs and desires to determine the best way to proceed. We’ll let you know what the best options are for your budget. We want you to be impressed with our detailed quality, our friendly service, and our fair price. Our expert, trained...

Additional information

  • Hours:

    Monday: 7:00 AM - 7:00 PM; Tuesday: 7:00 AM - 7:00 PM; Wednesday: 7:00 AM - 7:00 PM; Thursday: 7:00 AM - 7:00 PM; Friday: 7:00 AM - 7:00 PM; Saturday: 7:00 AM - 7:00 PM; Sunday: Closed
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    Visa, Master Card, Cash

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