Although they are a tad over-priced, I for one am willing to pay the extra money for the exceptional care this clinic offers. The genuine care that the staff and doctors show towards my pets (and I) is nothing short of exceptional. Especially in the loss of my dog. In response to the previous reviews I have read, all I have to say is I think that a few bad encounters should not turn you away from what matters and that is exceptional pet care, because thats what REALLY matters in the end. If you just give this Hospital a try you wont be sorry. And neither will your companion.