This is one of those foreign indy shops. Overall, really good experience with them. Good mechanics. Don't charge you for nonsense issues. The P&W would charge you $60 (one hour) to snap a mirror housing on; you've got to be kidding me.Labor rates are very reasonable... I think it's $45 or $50 an hour. 100 times better than the Stealer (P&W dealer). Mechanics are competent and very nice--not exceptional but probably the best in Pittsburgh and much better than the Dealer. They work on BMW, Saab, Audi, VW, Porsche, Benz, etc. I don't think that's an exhaustive list.