If I could give this company 0 stars, I would. These people who gave George Meyer 5 stars must be randomly picked by the owner Morris himself... perhaps they run a lottery over there over who gets the good treatment.
In any case, I have an LG lcd tv which needed a new sensor and frame (first off, can you believe that a frame would start to fall of a TV as it sits there? stuff these days are made of crap). 4 WEEKS AGO... I call my extended warranty (through MACK - don't ever buy a MACK extended warranty unless you want headaches - they don't even have customer support - you have to EMAIL them now), and they ask me to find a local tv repair shop.
Lo and behold, George Meyer TV is the closest repair shop to me. The first part ran great... the guy came out to give the estimate the next day. Then a week passes, no updates (from either company). So I call Mack and George Meyer TV. They tell me they are waiting on a PART PRICE QUOTE from LG (c'mon ... a price quote? a part arrival... ok).
A 2nd week passes, and still no updates. I call them again. ""We're still waiting on the part QUOTE from LG"". Holy crap. I could watch paint dry faster than this, but I decide to have patience and hope for the best.
3rd week comes around and again, wtf is going on? I call and they tell me, ""Sir, your part is in and we can come out and install it."" Awesome! Then why didn't you call me and tell me? They say they've been busy (probably dealing with irrate customers like myself). In any case, they schedule a house call to come repair the TV last Friday, July 22nd from 1-4:30pm. So I make time in my very busy schedule and wait. And wait. And wait. No phone call, no show. WTF?!
I call in and convey my displeasure in a polite manner (no foul language or any of that). I'm sure there has been a grave disaster for you wouldn't just leave a customer hanging... would you? The secretary or whever she apologizes and says that she did not know why no one came. Hmmmm. Ok. Now what? Are they going to come out or what? We schedule again for Tuesday, July 26 from 1-4:30pm. Tuesday rolls around and lo and behold.... NO SHOW AND NO PHONE CALL. I think to myself, they probably have better service in India or other foreign countries. What are these guys doing over there... smoking pot? or perhaps an orgy?
So I called Weds morning and gave the woman a verbal beating, and I demanded that owner give me a call to explain his lack of business ethics and remedy the situation. She said he would call me back that day. I didn't for one minute believe that, and neither should you.
Don't buy the ""good reviews"" here on Citysearch... they are probably paid for by George Meyer TV, the wors electronics repair company in SoCal. I have reported these clowns to the BBB, will write a Ripoff Report to help their search engine presence, and will write a nice review such as this one on every review site where they are listed (and I rarely write reviews... imagine that).
STAY AWAY AT ALL COSTS!!!!