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Geoffrey Scott Inc - Danville, CA - Reviews page 1 - Judysbook

Geoffrey Scott Inc

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334 Hartz Ave
Danville, CA 94526
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(925) 820-8570
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Geoffrey Scott Inc - Danville, CA

Reviews

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Best

As the owner of this company, it is a bit saddening to see postings like these. There often are no real excuses for things to slip through the cracks and cause this kind of frust...

Worst

It's very rare that I write a negative review, but be extremely cautious while doing business with this company or Mr. Cooper himself. The business practices associated with this ...

Beware 11/11/2010

It's very rare that I write a negative review, but be extremely cautious while doing business with this company or Mr. Cooper himself. The business practices associated with this company are nothing short of shady and fraudulent. Due to to its financial difficulties, multiple lawsuits and back and forth bankruptcy history, purchase or enter into business agreements at your own risk. A business can only be as good as the person running it and when that person has zero professionalism or integrity, your only outcome will be a negative one. The other negative reviews only strengthen and highlight the growing trend of business doing whatever it takes to get ahead at others expense. more

Unfortunate Issues 12/1/2009

As the owner of this company, it is a bit saddening to see postings like these. There often are no real excuses for things to slip through the cracks and cause this kind of frustration. Keeping a small business in operation in what has been a horrible economic time, let alone growing it is harder than anyone could ever imagine. In August of 2007 I opened my first store being only a 1,000 square feet and with $12 left in my account. I worked 7 days a week for over a year with no employees, no accounting department, nobody to run my errands, keep up on service, etc. I did what I knew best, and how I built over 12 years of referrals and repeat customers....through service. I now have 2 growing companies, with near 50 amazing employees, and thousands of happy customers. As a company, in 3 years of business, have donated over $200,000 to local schools, and various local and regional charities. I have been blessed to have received countless industry press articles, local rave reviews, and have been voted "Best of the East Bay" by Diablo Magazine, and it's readers. We offer price matching, and a convenient 90 day no questions asked return policy. We bend over backwards for those who support us, and we have over 300 vendors to deal with from day to day. Out of this many relationships, there will always be bumps in the road. So again, I can't give excuses for some missteps that should never have happened. The only thing I can say is that as a small business grows into a larger corporation, things change. I was not prepared with the initial growth demand, but have since aligned myself with the most qualified team possible to continue to better serve our customers better than our industry peers. I invite you to come in to any gbop or Geoffrey Scott store and test out the customer experience. Regards, Geoffrey Scott more
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