The ""Manager"" was extremely rude. I called to complain and asked when the owner would be in and she kept saying ""I'm the manager!"" but wouldn't give me her name. It's not the same place it used to be. Quite frankly, there are comparable salons with great equipment for less money. I used to pay a little more because of the staff but, I won't ever go there again and I wouldn't recommend this place to anyone anymore!