Gentle Touch Laser Hair Removal

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315 Madison Ave Ste 201 (at 42nd Street)
New York, NY 10017

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(800) 516-7608
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Gentle Touch Laser Hair Removal - New York, NY
Gentle Touch Laser Hair Removal - New York, NY
Gentle Touch Laser Hair Removal - New York, NY
Gentle Touch Laser Hair Removal - New York, NY
Gentle Touch Laser Hair Removal - New York, NY
Gentle Touch Laser Hair Removal - New York, NY
Gentle Touch Laser Hair Removal - New York, NY
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Best

Anyone who has dealt with waxing and shaving will quickly be converted after a few laser treatments at Gentle Touch. The results last much longer than other treatments, and even ...

Worst

I wasted A LOT of money going to this place. They trick you with that unlimited monthly plan, but they call you EVERY SINGLE TIME to cancel your appointment. I paid 10 months and ...

Very impressed! 12/12/2011

I enjoyed every step of the way. When I came in, the people were smiling and friendly and it just lift my spirit immediately. I have to admit I was a bit reluctant about the whole laser thing, but the staff made me feel very comfortable. I also felt really welcome! Others can learn from the customer service there. Will surely go back there! more

I'm going back to Gentle Touch! 12/10/2011

This was my first experience with Gentle Touch and with laser treatments and I am completely satisfied. I had Daniela who was hilarious. She made me laugh and feel comfortable. It is more painful than electrolysis but so far I think it's more effective. The office is clean and organized. I was a few minutes late and they still accepted my appointment which was great. It's faster than I thought it would be, much faster than electrolysis. I would recommend it anyone who wants to try laser removal. more

Loved my experience! 12/6/2011

I have been wanting to do laser removal for years now and i finally got the guts to do it! I was SO scared and when i arrived at gentle spa i was greeted with laughs and welcomes! more

Recommended!! 11/30/2011

As a woman who has struggled with PCOS and all its nasty effects throughout my entire adult life, I have become quite a laser expert. I've been to various places around the city (believe it or not I used all the money my grandmother left me when she died towards some high cost laser), and I have to say that Gentle Touch is a great deal for the money (I snatched up a Groupon for it). I want to be as unbiased and helpful as possible, so I'm going to talk about the positives and negatives... The positives: the laser works. I am one of those ""pale skin dark hair"" people though, so keep that in mind. I paid for a ""full face"" package, which covers upper lip, cheeks, chin, and the neck. Having all sorts of dark hair on your face, is, as a woman, completely terrible. The psychological toll, the stress, the wondering if people will notice - I can go on and on. The laser works, people! My hair = gone, after one treatment. I know as someone who has a hormonal issue (the PCOS) and the fact that hair grows in cycles, I will need to keep going back every six weeks. It's 100% worth it, especially with this amazing Groupon deal. If I am able to pick this deal up again, I most definitely will. My ""full face"" treatment took maybe 10 minutes to do The negatives: this may not be a negative so much as an urging for people to understand how laser works before you go to your first session. The laser WILL burn your skin. If you have a lot of hair, it's going to burn. The burning is not a question, it's more a matter of how much it will burn. Immediately after you are treated, they apply the cooling gel to the area. Then the next few days the area will be red, splotchy, and tender. This has happened to me every time I've had laser. I've had laser treatments on different areas, with different lasers, at different facilities, and the skin always burns to some degree. But it does heal. It may take a few days or up to a week, but it should heal. If you can, try to schedule your appointment on a Friday so you have the weekend to recover in seclusion if you need to. Immediately after the laser is the worst, since it zaps the hairs and brings all the hairs that were under the top layer of skin (almost) to the top, so they are quite noticeable. After a week or so, they shed completely and are gone. My face, which only a few weeks ago I couldn't even look at out of embarrassment, has looked better than it has in YEARS. I look like a normal girl! Another more relevant negative to this location is the service - I understand with the Groupon they are VERY busy. After I booked the Groupon, I had called and emailed and hadn't heard back for several weeks, so finally I just showed up in person to make my appointment. Not only did I make an appointment, but since someone was a no show for their appointment, I got my first treatment done right then and there. And once I was there, everyone was very nice and helpful. Yes, it's a tiny room with a laser and there does appear to be a hair salon in the back. Honestly, I don't even care, because with how expensive laser is normally, this is a steal. I recommend this place to anyone with realistic expectations of cost compared to service/location, because the bottom line is the laser WORKS. more

Gentle Touch is a terrible place 10/20/2011

I am giving one star because I cannot give ZERO STARS. This dirty ""laser center"" left me with serious burns. I purchased a deal on Groupon a year ago, and now I see they are running yet another deal. I can't bear to think that this place might leave many more people with terrible burns. To add insult to injury, their customer service is beyond horribly bad. The entire place is a 9 foot room with paper-thin ""door"" in a hair salon. It was clear that they don't change the protective paper where you lay down for treatment. I don't know why I went through with my first treatment. The only good thing was that Groupon refunded me after I complained to them. I was never even able to speak to a manager at this place. Please do yourself a favor and stay away. more

Laser Hair Removal at it's Finest..!!...!! 9/26/2011

Came to Gentle Touch about 8 months ago from reading these same reviews on Citysearch. They were not the first center I considered but they were the finest. Normally I just research and go and never write reviews but they deserve it, especially the technicians that did my laser. I went with the $495 full body deal they have and I couldn't be happier. Being that I am not made of money this was a big investment and I was super nervous going into this new adventure. It had it's ups and a small down (slightly painful) but in the long run I am super happy not having to shave or even deal with the bumps I hated. To the details: 1) they are small but this is a plus, lots of attention 2) big investment but well worth it 3) technicians are more than educated and trained properly because my results prove it 4) owner is always around and knows how to talk your ear off about laser, all factual no BS from what I found 5) a little painful but it works, what else can you want 6) not sure what else to write but laser is well worth it, it works if done right and I highly advise people to consider this center if you're serious about being hair free. Book early because they can be busy late night. Good Luck! more

Very Pleased with my results and service from Gentle Touch 6/14/2011

Last Friday I received my fourth treatment from Gina at Gentle Touch for my full body and I couldn't be happier with my results. Last October I started laser hair removal with Gina due to a Groupon I received as a gift, normally I wouldn't even consider laser for the pricing I see everywhere. I started with a small area and immediately after a few sessions the hair was not coming back. This convinced me that laser worked and I opted to sign up for their Unlimited program, well because I could afford it this way. If it wasn't for Groupon or their affordable program I wouldn't even know laser works. Their staff is very professional, I can always make an appointment (well one time I did have to wait a few days), clean office and the owner is also very friendly and informative. One complaint I did have was their old receptionist was moody at times but it seems she is not there anymore, that's a plus. I plan to finish my treatments with them and hopefully I won't be back for laser hair removal. more

Shady, Rude, Unprofessional 5/25/2011

Completely unprofessional. Rude. There is one technician who is amazing--Daniella. Everyone else is shady. Gina tricked me into paying the tax when none of the other technicians even mentioned it. The worst customer service I have ever experienced. Couldn't get a manager on the phone for TWO MONTHS. In addition, they forced me to wait at least 15 minutes every time, but when I called once to tell them I'd be ten minutes late for my bikini laser session, they told me I couldn't come in. The session takes about five minutes, and there is so much prep involved the night before. Absolutely not worth the money. There are a ton of other laser centers. Do not go here. more

Best Laser Hair Removal in NYC!!! 12/20/2010

I had laser in the past without much success. I have seen many ads with crazy pricing but wanted to try a center that has a great reputation. That is why I chose Gentle Touch. From the moment I walked in, the customer service I received was great and knew why they were so highly rated. Gina was wonderful at explaining everything and making feel very comfortable about the procedures. I went for my underarms but ended up treating my bikini as sell. They are using incredible lasers that are very fast without much pain. I recommend Gentle Touch to all of my friends because they are the best! more

Men do laser too! 12/10/2010

So yes men do laser as much as women, one thing I thought was a service provided to females only. I am a male in my mid twenties and have done a few marathon's in my life and I like to stay fit. Hair on my back was nothing that didn't show off my up keep of my body and I hated being shirtless but then again I love the beach! A friend of mine's girlfriend referred me to Gentle Touch and her person doing the treatments, Gina. Initially I was just set on coming in for laser hair removal consultation for my back and didn't plan to buy. My consultation took about 20 minutes and I was hooked. I ended up starting on their monthly billed program, which was good because now I've done a few other areas. Very very pleased with my results. Staff is very friendly as you come in, sometimes there is a wait but the service delivered by Gina and the other girl, I believe Danielle, was by far outstanding. My results, well it's only been three times, are really starting to show but I do have a few more left. If I could send a message out there to the males seeking laser, I would tell you to just go ahead and remove all the unwanted hair we have. It's safe, effective and it's working! more

Will remain a Loyal client..... 11/14/2010

Hey everyone! I just wanted to spread the word on how Gentle Touch has me as a loyal client and referrer to their business. I started in 09, when they first opened their doors in Manhattan after searching for a specific laser I was getting treatments from in Australia, where I started with my legs. This specific laser delivered results so I didn't want to start a new adventure searching in this large city but a place that at least used this one. So far I have done my underarms and bikini area with no returning hairs after my sessions. Laser really truly makes life or my mornings so pleasant and easy. No more nonsense! Right now money is tight for me so I am holding off doing other areas but I highly recommend this center and it's staff for the service they have provided. GO GINA! more

Same thing that happened to LS57happened to me!! 11/13/2010

Hello, just responding because LS57's exact sincerio happened to me! Buyer beware and STAY AWAY from this company and any company even affiliated with it! If this has also happened (I know many were hung out to dry because one of thier own technicians told me) to you please comment! we all need to put our documents and heads together and build a case at some point! Seriously!!! more

Use Danielle..she's the best 10/27/2010

Laser hair removal is a great thing! I have done my underarms and am now working on the bikini area. The machine they use here is wonderful and does not hurt at all! Danelle is friendly and she does not rush! I will always ask for her whenever I get my appointments from now on. I had someone else the last time I went, and she was nice but did it much faster and thus did a smaller area. I totally recommend the place! more

Great Place!! 9/15/2010

I signed up for 6 sessions through Groupon and am very happy I did! The staff is friendly, and I have always been able to get an appointment, no problem. Gina is the person doing my laser. She is very professional and always does a great job! After only 3 sessions, my armpit hair is almost completely gone:) I would definitely recommend this place! more

Awful Customer Service, Reflective of Awful Service 7/20/2010

I bought 2 groupons. I scheduled my first appointment and had to wait 2 months. After speaking to a friend, I was advised to schedule all of the appointments ahead of time because it is difficult to get any appointments within the growth cycle. I tried calling them today. I called 6 times and no one answered or responded to my calls. I finally got a hold of someone. He told me he was the owner and denied having any scheduling problems. I told him that was difficult to believe since I had to call 6 times before getting ahold of someone. He told me that I'm getting this service for free while others are paying for it, so I shouldn't complain. I told him that I did in fact have to pay for it. He continued to yell at me, refused to schedule other appointments and told me to try to get a refund from Groupon. Pros: Groupon Promo Cons: Terrible service, not worth it. more

Beach ready for the summer! 5/12/2010

Just finished my 6th treatment with Gentle Touch for my laser hair removal a few weeks ago. Suzanne and Gina were very professional throughout my treatments, very flexible with my schedule and most important I am happy with what I invested into. One thing I have trouble sometimes with is their new calling system. Sometimes you have to leave a message to get a call but I was explained it had some kinks to work out. Good thing is I am so happy with how my skin is feeling now, instead of having to shave my legs almost every three days. It really doesn't take much time and my initial consult to get all the info I needed took about 30 -45 minutes, not that bad. I feel beach ready just in time for my summer vacation! Pros: Professional and thorough staff, Very educated Cons: I don't like automated systems more

Don't Be Fooled By Others..... 2/3/2010

I was really surprised to find out that laser hair removal is not just a simple procedure that any place can perform. I found Gentle Touch on a website called LocalBooking and saw a link there to Citysearch where I read these reviews and decided to book a consultation. During my consultation I was given a lot of information about laser hair removal. First you need to be treated with a real laser for results and someone who knows how to use it. Gentle Touch definitely seemed to know there stuff. It is not the most beautiful place you fill find but compared to other centers I have contacted they definitely seemed to know their stuff. If you're not convinced with a consultation by Gentle Touch, then try another center. I did and I came back for my laser hair removal treatments. Pros: Staff that knows lasers more

Great Staff! Great Results! 1/21/2010

I just finished my third laser treatment at Gentle Touch and I?m thrilled with both the staff and my results! Initially, I was hesitant about laser hair removal - I didn?t understand how it worked, if there were any risks involved, or, if I was a good candidate for treatment. After several conversations with Mark, the company?s owner, I decided to give it a try. Mark patiently answered my long list of questions and never pressured me to commit. The Gentle Touch staff is knowledgeable, honest and they genuinely believe in the services they offer. Gina, my laser tech, made me feel completely comfortable even when treating sensitive areas. She patiently answered all my questions and gave me her honest opinion before each treatment. Gina never rushes and she will NOT mindlessly laser every area you ask her to. She assesses each area individually and suggests the best way to proceed. As a result, my underarms are smooth and I no longer have to worry about stubble or razor burn. I?m well on my way to being hair-free and I cannot recommend Gentle Touch Laser Center enough! Pros: kind knowledgeable staff, effective treatment more

Love my new underarms! 1/18/2010

I've been to several laser places in the city and the reason I chose to go with Gentle Touch Laser is because they took out a good amount of time to educate me during my consultation. Even though their office is not the fanciest, just speaking to the staff was really informative and they were concerned with my needs. They offered to give me a test patch, which I took advantage of before starting. During the whole consultation I felt very comfortable with the technician Gina. She is very honest and I didn't feel like they were pressuring me to buy anything on the spot. After my consultation I met with the owner and I like how he offered his direct number in case I had additional questions. I started treatments about 3 weeks later and I'm in my third treatment now. I see a noticeable reduction and I am very excited to continue my treatments. Thank you Gentle Touch! Pros: Clean, none pushy sales more

Superb Service! 1/13/2010

I came to Gentle Touch a bit over a year ago for my first treatment. I was drawn to this center by it's excellent reviews and also from a very educational phone conversation I had with one of the owners. Also not to mention that fact that they were running a great promotion. The service is amazing and my results from my 1st session have been extremely noticeable and were getting better and better. It is a huge investment for a college student and I think it was worth every penny. I first started with one body part and now I am on my third area. I also have to include how great the technicians here are. The service they provide is simply outstanding. Confirmation calls before every appointment and a follow up call. I stated to Gina that I had very sensitive skin and a few days later I would receive a follow up call from her, which I greatly appreciated. She is very personable and easy to talk to. I did visit a few places around the city that really didn't seem to care why I was there and if it was problematic hair growth I was experiencing. It was more like ""we have a sale going on that is only going to last for the next few days"", so I felt very pressured to buy at other places. When sitting down with Gina I could tell she really wanted to help me get rid of hair that I hated waxing and she has! I really recommend giving Gentle Touch a call and you will see the difference, they are so educated! Pros: Great Service and Results more
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Laser Hair Removal Specialists- VOTED TOP LASER HAIR REMOVAL CENTER IN NYC! Safely and effectively treats all skin types!

Owner Message
  • Whether it's struggling with ingrown hairs, the effects of sun-damaged skin, or just searching for a healthier-looking complexion, Gentle Touch Laser Hair Removal has the perfect solution! Gentle Touch Laser Hair Removal of New York, NY offers the latest technology in laser hair removal and other treatments, performed by licensed specialists with uncompromising concern for your expectations, comfort & safety.
    We at Gentle Touch Laser Hair Removal believe our clients deserve the safest, most effective & advanced treatments available. We can safely treat virtually all body areas & skin types for both women & men.
    Gentle Touch Laser Hair Removal continues to set the industry standards for non-invasive laser cosmetic procedures, with specialized expertise in laser hair removal, laser facials, & spider vein removal. Call us today!

Additional information
  • Hours: Mon-Fri 9am-7:30pm
  • Payments: Master Card, Cash, Discover, Visa, American Express
  • Neighborhoods: Midtown, Midtown South Central
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