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Geek Squad - Tampa, FL - Reviews page 1 - Judysbook

Geek Squad

1725 N. Dale Mabry
Tampa, FL 33607
(866) 338-0243
Incorrect info? Correct your listing

Main categories:

Computer Repair

Related categories:

Retail Shopping , Computers


Geek Squad - Tampa, FL


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All reviews seem negative


At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed...

Geek Squad Alternative 8/5/2010

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a “No Fix No Pay” guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didn’t lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isn’t as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer. more

Poor Service 3/12/2010

\r Recently I took my fairly new laptop to Geek Squad to have a nasty virus removed and was entirely displeased with the service I'd recieved.\r \r Like I said, my laptop was fairly new, in great condition with no previous problems.\r I let my teenage son use it for a ""homework assignment"" which somehow ended up with this horrible bug.\r Anyways, I took it to Geek Squad simply because I'd heard of them, they're a big company and appeared to be reptuable.\r \r The charge for the virus removal was $200 - Of course never having had a problem with my computer before I didnt know I was paying A LOT for the fix.\r \r It took these guys forever to fix my computer. Snotty attitudes when i inquired about when it'd be finished and the end result? I GOT MY COMPUTER BACK THE SAME AS ID TAKEN IT IN!\r \r Looking at reviews after the fact, I found Secure Remote Support and they fixed my computer for a fraction of what Geek Squad demanded and FIXED the problem. \r The guys at secureremotesupport(dot)com were awesome.\r This company focused on quality work and excellent customer service. \r I'll reccomend them to anyone from here on out!\r \r Pros: ------ Cons: computer ""repairs"" are a joke more
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Owner Message

  • Geek Squad professionals have the know-how and skill to set up, install or repair your computer, network, TV, home theater or car audio and video products and much more. In-home, in-store or over the phone, Geek Squad is available 24/7 to support all...


  • In Short
    The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

  • 10/2/2007 Provided by Citysearch

Additional information

  • Neighborhoods:

    Northwest, Northeast MacFarlane

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